|
|
2012 International Winter Rates | 2012 International Rates | 2012 US & Canadian Rates
All Rates
shown in US Dollars
Public Liability Insurance (included in the
daily rate)
Public Liability Insurance to cover accidents
in the event that the renter is at fault. The
policy protects the rental company up
to US$ 1,000,000 and the renter to Statutory
Limits (State mandated minimum liability coverage).
SLI (Supplemental Liability Insurance)
The
optional SLI coverage provides the customer
with an increased limit of liability protection.
SLI protects the renter and any
authorized driver listed on the rental contract
for up to USD $1,000,000 toward 3rd party
damage claims.
Premium
VIP Insurance
Included in the daily rate are:
Security
Deposit: USD $1,000.00 (will be authorized
on a major credit card)
VIP includes secondary comprehensive and collision
coverage for the rented vehicle with a deductible
of USD $1,000.00 per
incident.
Coverage includes but is not limited to:
-
Accidental
damages to the vehicle (renter’s
or 3rd party’s fault).
-
“Uninsured Motorist“ in
case the renter is involved in an accident
with a non-insured driver
-
Windshield & glass
damage
-
Vehicle theft and fire (personal property and
items in the vehicle are always excluded)
-
No
insurance coverage is provided (liability or
comprehensive & collision) while traveling
into non-authorized areas including but not limited to the country of Mexico, the
inner cities of New York, Montreal and Quebec
(Canada).
The following losses are not covered if
damage is caused by:
-
Renters
negligence, e.g. backing up without a
guide, following incorrect GPS guidances.
-
Breach or violation of the rental contract.
-
Damages to the interior of the vehicle.
-
Damages caused by freezing or overheating
of vehicle or systems
(please refer to “Winterization” as
well).
-
Deliberate and willful damages caused by
the renter or his guests.
-
Damages caused to the vehicle by abuse
or misuse for illegal activities.
-
Damages caused by neglecting proper operating
procedures, e.g. incorrect fuel type & quality,
ignoring
oil
or
coolant
levels,
air
pressure
etc.
-
Damages and losses caused during travel
in or thru restricted areas and damages
due to “off-road” usage.
-
Damages and accidents caused under the
influence of alcohol, drugs or other
controlled substances.
-
Damages and injuries caused by overloading
the vehicle and/or exceeding the legal
towing capacity (towing limit – 1500
lb
maximum with
proper equipment).
-
Carrying more passengers than having seat
belts available.
-
Operation of the vehicle by anyone not
listed on the rental contract or having
a valid driver license.
-
Operation of the vehicle by anyone not
meeting the age requirements as shown
on the rate sheets and rental terms& conditions.
-
Personal damages and personal property
are never covered.
Additional liability coverage can be
purchased as described below:
SLI: SLI provides the customer with an
increased limit of liability protection
up to one million dollars
VIP-Vacation Interuption Protection
Should the renter’s motor home vacation be interrupted
by an automotive mechanical breakdown (not accident or
damages
caused by the renter) for more than 12 working hours after
reporting such to Road Bear, the renter will be reimbursed
for the
greater of the gross daily rental rate or expenses for
hotel rooms up to USD $25.00 per person per night and car
rental up to
USD $50.00 per day per motor home with a combined maximum
of USD $1,500.00 per tour.
Defects and repairs of GPS, TV, CD and DVD player,
generator, AC, refrigerator, heater, water heater , slide-out
room,
awning, cruise control etc. are not considered mechanical
breakdowns and are excluded from VIP reimbursement. Refund
of
expenses is only possible against proper receipts.
Please take note: In case of a claim,
Road Bear RV will not act as an adjuster for any third
party insurances purchased
by the renter
(such
as USD $0.00 deductible
insurance, etc.).
Convenience Kits:
| Comforter |
Clothes
hangers |
Whisk |
| Cover
for comforter |
Flash
Light |
Vegetable
peeler |
| Sheet |
Lighter
/ Matches |
Turner |
| Sheet |
Levelers |
Basting spoon |
| Pillow |
Glass |
Slotted
Spoon |
| Pillow Protector |
Cup |
Grill fork |
| Pillow
Case |
Dinner
Plate |
Coffee
maker |
| Bath Towels |
Mixing Bowl |
Tea
Kettle |
| Hand
Towel |
Knife |
Measuring
cup |
| Wash Cloth |
Fork |
Colander |
| Kitchen
Towel |
Spoon |
Cutting
board |
| Cleaning
Towel |
Teaspoon |
Plastic containers |
| Paper Towel roll |
Roast
Slicer |
Toaster |
| Broom |
Cookware
Set |
GPS
UNIT |
| Dust Pan and Brush |
Can Opener |
|
| Bucket
/ Trash Can |
Cork
puller / bottle opener |
|
One Way Rentals:
Upon availability one-way trips are possible between all stations for a one-way
fee shown on the rate sheet.
Security Deposit:
(authorized/blocked
on credit card while traveling): USD $1,000.00
Additional deposits may be required for special events such as, Burning
Man or if no mileage has been prepaid, etc.
Credit cards:
VISA, Master/Euro, American Expresss are accepted for payments at
the depot.
Transfers:
Clients cannot
pick up the vehicle the day they arrive from overseas or trans-continental
and
we recommend spending the first night at an airport hotel or motel.
Clients must call the rental station upon arrival or on the day of
pick up between
08.00 am and 10.00 am at the latest to schedule the transfer time
and place. Transfers are provided to (but not from) the international
airports LAX / SFO / OAK / LAS / DEN / EWR
(not to JFK or La Guardia) and/or from/to airport hotels at all rental
locations. In San Francisco/Denver clients will be picked up in downtown
and in Los
Angeles from Marina del Rey, Venice, Santa Monica for an extra charge.
Transfers will be provided from Monday
to Saturday between 11.00 am and 1.00 pm the
latest. There will be no transfers after 1:00
pm. The complimentary
permitted amount of luggage is in accordance with the airline regulations
(2 suitcases @ 50 pounds / 23 kg plus 2 pieces of hand luggage per
person).
Excessive luggage is the customer's
responsibility.
Vehicle Pick up and Return:
Vehicle pick up time is between 12.00 noon and 4.00 pm. Vehicle return time
is
between 8.00 am and 10.30 am. A charge of USD $30.00 per hour applies
for a late vehicle return. Clients will not be entitled to get a
complimentary transfer
back to the airport or airport hotels after 11 am.
Hours of Operation:
Monday through Friday from 8.00 am to 5.00 pm, Saturday from 8.00 am to 1.00
pm (or during season as required). All stations are closed on Sundays and
on all statutory holidays.
Taxes:
Pick
up and Drop off taxes for Los Angeles Country
is 9.75%
Colorado Road
Safety Fee:
Colorado
Road Safety Fee of USD $2 per day (max USD
$90
per booking) that will apply to all Denver
Departures.
Refunds for unused
portions:
There
are no refunds for delayed pick ups /
unused mileage / early returns or
no shows.
Cancellation:
Every cancellation needs to be made in writing. The day of receipt of the cancellation
is the date the
cancellation fee is calculated as follows:
-
60
days or more prior to rental date: USD
$200.00
-
59
to 30 days prior to rental date: 30%
of the nightly rental charge
plus one-way fee if applicable
-
29
to 15 days prior to rental date: 60%
of the nightly rental charge
plus one-way fee if applicable
-
14 to 0 days prior to rental date: 100% of the nightly rental charge plus
one-way fee if applicable
Amendment Fees:
One free change per
booking, USD $50.00 per change thereafter
Drivers Licence and Age:
A valid national
driver's license is required for each driver. In addition we recommend
that foreign customers have an international driver's license
or an English translation of the license issued by their home country.
All drivers must be at least 25 years of age for US and Canadian Renters,
maximum of 79 years, 21+
years with authorization only.
Gasoline, Oil and Propane:
The cost of gasoline, oil and propane is not included and ROAD BEAR RV does
not assume responsibility for estimates of consumption. All vehicles are delivered
with full tanks and the customer is expected to return the vehicle with full
tanks or will be charged accordingly.
Maintenance:
The customer is responsible for checking engine oil and coolant levels at each
refueling as well as reporting mechanical failures immediately. Coolant refills
and authorized repairs will be reimbursed upon
return of the vehicle and presentation of all receipts (see mechanical breakdown).
It is the driver's responsibility to operate the vehicle in a safe manner and
to exercise all caution possible.
Mechanical Breakdown:
For
maintenance & repairs
exceeding USD $50.00 the customer must call
the ROAD BEAR RV 24-hour
toll free telephone assistance to get an
authorization. Non-authorized invoices over
USD $50.00 will not be reimbursed. Receipts
must
be presented for reimbursement. Customer will be held responsible for
mechanical damage due to negligence in operation
and/or maintenance.
In the event of an Accident:
-
The
customer must obtain a local police report
as provided by the attending police officer
investigating
the accident. An accident report form is
supplied to the customer and is located
in the vehicle along with the registration- & insurance
papers.
-
ROAD BEAR RV must be notified as soon
as possible. A full-written report along
with the other party's
name, address, phone number and driver's
license number on the supplied accident
report form will be
required upon return of the vehicle.
-
All
documents relating to the accident must
include a police report- or identifying
number.
-
Insurance coverage may be void if the
above instructions are not followed.
Unauthorised extention of rental period / Late return:
Should a customer
keep the vehicle beyond the contracted period USD $30.00 per hour or
USD $300.00 per night penalty fee in addition to the daily rate will
apply. However, if the customer contacts ROAD BEAR RV and obtains the
proper authorization to extend, the regular rental rate will apply.
Cleaning Fee:
The
clients are responsible to return the vehicle
with the interior cleaned and holding tanks dumped. The vehicle outside does not require cleaning by the customer.
Cleaning- and/or dumping charges will apply as posted at the drop off
location.
Parking / Traffic Violations:
It
is the clients responsibility to report and
pay for all parking/traffic violations at
check-in. Failing to report these violations
at drop off will
cause a charge of an administrative fee of USD $100.00 plus the fine
(including all late charges) to the clients
credit card.
TOLL
ROAD SYSTEM IN THE FLORIDA KEYS
The Florida Turnpike
Enterprise will be implementing an all-electronic
open road
tolling. This will be in the beginning on the
southern 47 miles stretch of the Turnpike,
from US1 in Florida City to
the Miami-Dade/Broward County line. The old
tollbooths will be eliminated and the toll-fees
cannot be paid in
cash any longer.
There are the following options for payment
to travel on the Turnpike:
-
1. Contact the SunPass Customer Service
Center by calling 1-888-865-5352 or visit
them online
at
www.SunPass.com. Their representatives will
provide information on how to obtain a “SunPass”
transponder during the rental period. The
transponder will allow traveling on toll
roads by paying
money
into the personal SunPass account.
-
2. To travel on the Turnpike the “TOLL-BY-PLATE” program
can be used as an alternative. This program
captures an image of the vehicle
license plate and bills the registered
owner of the
vehicle
for the toll
amount. The “TOLL-BY-PLATE” program
allows the customer to call in to register
for a “TOLL-BY-
PLATE” account and to pay for tolls before
an invoice will be issued. Payments can be
made by cash,
credit/debit card on-line or through
new payment kiosks located at major
retail stores.
Florida State Law (Statue 316.1001) requires
payment of prescribed tolls for the usage
of toll facilities. Failure
to comply with this statute may result
in the assessment of a US$ 100.00 or more
civil
penalty,
assessment of
court costs, and suspension of the vehicle
registration and/or suspension of the driver's
license. It will be
important for the customer to inform the
Road Bear RV drop-off location of the fact
that
they traveled on the
Florida Turnpike regardless of what option
they choose. In case that an invoice for
toll fees will be sent to Road
Bear RV as the registered owner of the
vehicle, all charges due will be charged
to the customer’s
credit card on
file and processed according to our rental
provisions with regards to traffic citations
(incl. administrative fees).
Storage:
We provide free storage of luggage at the rental station at client's own risk.
Substitution:
If for any reason the booked vehicle should not be available, ROAD BEAR RV
reserves the
right to substitute a higher-rated vehicle at no additional cost. Should a
lower-rated vehicle be substituted, the liability is limited to the refund
of the gross rate difference of the two vehicles.
Restrictions:
-
Pets: Pets are not allowed.
-
Smoking: Smoking
is not allowed in any vehicle. USD $250.00
cleaning/deodorizing
fee applies.
-
Mexico: Traveling into Mexico is not permitted.
-
Death
Valley: Traveling into Death Valley is
not permitted between June
15th and September 15th
-
Alaska: Traveling within Alaska, Yukon and/or
NWT is permitted.
ROAD BEAR must be advised at
the time of reservation.
-
Other: Private-, gravel-, dirt- or logging roads
and other
non-public roads, beaches,
etc.
Inner
city of New York / Montreal & Quebec
City (Canada)
|
|
|
Road
Bear America Terms & Conditions
