El Monte Standard & Premier Vehicle Range
C22 Motorhome 5 Berth	C25 Motorhome 4+1 Berth	C28 Motorhome 4+2 Berth	FS31 Motorhome 5+3 Berth
AF34 Motorhome 3+3 Berth
Mighty Campers Vehicle Range
M22 Motorhome 5 Berth	M28 Motorhome 6 Berth	MS31 Motorhome 8 Berth	MA34 Motorhome 6 Berth
Please note: Mighty Campers vehicle range are older models (Model Year 2017 or newer)

Minimum Rental Period - 7 Nights, 10 nights for Unlimited Miles and 12 nights for the All Inclusive Pack.
Your pick up date determines the daily rate for the whole rental period. (up to 40 nights)
 
  
Rates include:

• Vehicle Rental
• VIP Insurance Coverage with USD $1,000 excess / deductible per incident.
• Limited Liability
• Free Additional Driver
• Round trip transfer with most depots - Transfer Information Area and Transfer Hotels
• Full tank of propane, chemicals, levelling blocks, hoses and 110V adaptor
• KOA Campsite Guide and Discount Card

Add on Options - Prepaid with vehicle rental:

• SLI (Supplemental Liability Insurance): USD $10 per night.
• PAD Surcharge : USD $125 per motorhome rental night. More information here
• Personal Kits :(all locations) - USD $50 per person
• Kitchen Kit (all locations) - USD $125 per vehicle
• Generator Use - USD $5 per day or USD $3 per hour
• Mexico Auto Liability Insurance (MALI): USD $22 per night. Must be purchased if travelling to Mexico.
  You only need to take the insurance for the days that you will be in Mexico.

• Toaster - USD $8 per motorhome per trip
• Coffee Machine - USD $10 per motorhome per trip
• Folding Chairs - USD $12 each per rental per trip
• GPS by Magellan: USD $95 per trip. More information here PDF (161kb)
• El Monte RV Resort Pass: For a one-time fee (USD $249 per rental - maximum rental 30 nights) customers who purchase our new El Monte RV Resort Pass can stay at more than 170 deluxe RV campground resorts across the US. More information here PDF (585kb)

Prep Fee:
Mandatory USD $185 per vehicle at all locations. Prep fee includes: Full tank of LPG, personal instructions on the use of the vehicle, a supply of toilet chemicals and tissue, fresh water hose and waste water hose, instruction manual, campground guides and maps & external cleaning upon return.
 

El Monte Personal Kits includes:
Blankets Sheets Pillow Pillow Case Bath Towel Hand Towel	Wash Cloth Dish Towel Dinner Plate Silverware Coffee Cup Saucer
El Monte Kitchen Kit includes:
Water Pitcher Strainer Kettle 4 pieces of Cutlery Mop Pan Covers Corkscrews Salad Bowls 2 qt Sauce Pan 1 qt Sauce Pan	Bucket Frying Pan Dutch Oven Clothes Hangers Broom Potato Peeler Bottle Opener Platter Trash Can Dust Pan
*Important Note: Kit items and quantities may vary by location. Items may be substituted without notice. Kit items are for rent and must be returned to rental locations.

All-Inclusive Package can be combined with any the Early Bird Specials.
All-Inclusive Package can be combined with the LTD discount and SWOW Special.

Transfers:
A complimentary shuttle transfer service is available at these locations: DFW, LAS, LAX, MCO, NYC, SFO & YVR. For all other locations customer are responsible for transportation to and from the rental office. Alternate transfer options are available and in the ‘Transfer and Hotel Information’ file.
Transfer Information Area and Transfer Hotels

New Jersey State Rental Security Fee:
USD $5 per night (maximum USD $140) applies to all Pick ups at New York City. Paid on pick up.

Priority A.M. Departure (PAD) Program:

• PAD locations: Restricted to the following locations: DFW, LAS, LAX, MCO, NYC and SFO.
• Hotel restrictions: PAD is restricted solely to those hotels designated as PAD hotels mentioned in the Transfer Information Area.
• Note: PAD does not include the STF. Clients will still need to pay this transfer fee.
• Hotel notification: Client or agent must inform El Monte RV of PAD hotel no fewer than 7 days prior to vehicle takeover date. If you fail to notify less than 7 days prior to takeover, client will either have to accept standard transfer, or provide their own transfer at their own cost. No Exceptions.
• Contact numbers: PAD Transfer instructions. A pre-recorded message is available at 1-800-337-2199* which instructs at what time and at which entrance clients should wait for transfer shuttle: It is recommended that clients also call 1-800-367-6507* the day before motor home takeover to confirm pick up time and hotel entrance.
• Transfer time:
  PAD Shuttle generally arrives between 7:15 am - 8:00. PAD transfer may begin as early as 6:45 am. Therefore, it is necessary that clients call 1-800-337-2199 beforehand for exact times.
• PAD surcharge:
  This option guarantees a departure-ready motor home by 11 am. PAD surcharge is USD $125 per motorhome rental. Please indicate PAD hotel at time of booking. There are no refunds for PAD surcharge if we do not receive PAD hotel information 7 days prior to pick up. No exceptions.

Taxes:
Tax is applicable on all charges. The pick up location determines the tax amount as follows:

Chicago	5.00%	Orlando	6.50%
Dallas	10.00%	Phoenix	16.85%
Denver *	4.00%	Salt Lake City	16.35%
Las Vegas	8.25%	San Diego	7.75%
Los Angeles	9.50%	San Francisco	9.25%
Miami	7.00%	Vancouver (Bellingham)	14.60%
New York City *	6.62%
New Jersey Security Fee: USD $5 per day, Max USD $140 per rental. Paid on pick up. Colorado State Rental Tax: Mandatory USD $2 per night for all pickups at DEN station. Paid on pick up.

Import / Export Fee:
We try to confirm all One-way requests. However, there are times when the direction of the drop or time of year does not make sense in terms of fleet utilization. Therefore, El Monte RV will consider accepting a specific one-way request for the standard one-way fee PLUS up to an additional $3,000 to import or export the motor home to or from the location needed.
 
Security Deposit:
- A USD $1,000 security deposit is required at the time of departure.
- We require that the deposit be guaranteed by a major non-debit credit card such as Visa, MasterCard or American Express with sufficient credit balance to cover this amount.
- We do not accept ATM/debit cards such as EuroCard / Check Cards or pre-paid credit cards.
- We do not accept Cash or Travelers Checks, Stored Value / Pre-paid cards or gift cards.
- The security deposit is not charged on the customer’s credit card on pick up, but rather the amount is on ‘hold’. Upon return provided that the rental vehicle is returned clean inside, undamaged and on time this ‘hold’ is removed.
  

Flex Rates:
Elmonte's Daily Rental Rates are know as 'Flex Rates' . These give you the very best available price for the motorhome you want to rent. If you book early and there are plenty of motorhomes available, you will pay a much lower price. If you book closer to departure date or book for a high demand period then the rate will be higher. This is a similar system to that used by airlines.

No mileage is included in the Flex rates. Choose from the available mileage options above. Once booked and confirmed, should you need to change, the rate will be re-calculated using the most current Flex rate and compared to the existing flex rate. The higher rate will prevai. Changing party size or adding pre-paid items does not consitute a change. Flex rate valid for maximum 35 days and on day 36 a new Flex rate will apply.

Pick Up Times: After 1:00pm. You must call the depot the day prior or the morning of pick up to confirm the time that your vehicle will be ready for collection.

Drop Off Times: Drop off takes place between 8:00am and 11:00am. Fees apply for drop off after 11:00am.

American Public Holidays:
Recommendation: Due to heightened volumes of travel during holiday seasons we recommend that customers avoid beginning or ending their motorhome rental on the day immediately before or after a holiday date. Otherwise, customers may experience airline delays, increased road traffic and possible delays at rental office.

All stations are closed for the following holidays. No bookings will be accepted for pick up or return on
these dates. No exceptions.

Date	Holiday
22 November 2018	Thanksgiving
24 December 2018	Christmas Eve
25 December 2018	Christmas Day
31 December 2018	New Years Eve
01 January 2019	New Years Day
26 Jan to 10 Feb 2019	Vancouver Only

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.Towing:
Please click here for more information

Cancellation and Amendment Fees:
Amendment Fee: 1st amendment is free, USD $50 fee applies for each thereafter