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Products: Star USA Motorhome & RV Rentals - 2020 - 2021 Rates
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Star RV USA Motorhome Hire
Star RV Motorhomes USA
Rates Valid: 01 April 2020 to 31 March 2021
All Rates shown in US Dollars

Click here for Vehicle Index Page

Star RV Depot Locations
Anchorage | Denver | Las Vegas | Los Angeles | Miami | New York | Orlando | San FranciscoSeattle

Anchorage depot is closed from the 16 October 2020 to 01 May 2021
Denver and Seattle depots are closed from the 01 December 2020 to 28 February 2021

Long Term Discount
21 or more nights - 5% Discount on the daily rates
(applies to Multiple Rentals)

2020 - 2021 Flex Rates
Valid from 01 April 2020 - 31 March 2021

Flex Rates allows us to offer flexible pricing, which gives you the opportunity to secure the best possible rental rate. The Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles available for hire from a particular branch then the rental rate is lower. This way you can beneit from the lower rates offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!
However, once booked, should you need to amend the dates, the prevailing rates will apply. We get advised of new flex rates each week. Therefore each quote only valid until the end of each week.

Please Contact us for this weeks Great Flex Rates

Vehicles Available for Hire
Please note: Children under the age of 2 cannot be accommodated in the above vehicles.
* Not available in Anchorage, Miami, New York & Orlando.

Nightly Rental Rates Includes:

  • Vehicle Rental - Vehicles are less then 12 months old
  • 3 x Named Drivers
  • Standard Liability of USD $1,000
  • Public Liability Insurance
  • Kitchen Kit *
  • General Equipment *
  • 24 Hour Roadside Assistance\
  • Valet Service *
  • Taxi credit of up to USD $50 for getting to our branch *

* Kitchen Kit
Includes dishware set, cutlery, frying pan, pots, cooking utensils and more.

* General Equipment
Includes dustpan, & brush, fire extinguisher, bucket, hose and broom

* Valet Service
You may visit any Star RV branch while on hire to have your RV cleaned and an oil and water check (requires 48 hour notice).

* Getting to and from the Airport
Branches are conveniently located near major airports, making pick-up and drop-off even easier for our guests. Guests can arrange transport to and from the airport via taxi or other form of transport. StarRV Guests will be reimbursed on the day of pick up, for up to USD $50 (a receipt must be produced).

Extra Value Bundles:
We have two packs designed to offer the maximum flexibility and benefit:

Saver Pack:
USD $63 per night (minimum charge 5 nights (USD $315) maximum charge 50 nights (USD $3,150)

  • 2,000 Miles
  • Taxes on items included in the Saver Pack
  • All Personal Kits
  • Camp Chairs (per Guest) and Table (per RV)
  • 2 x Additional Drivers

Premium Pack:
USD $100 per night (minimum charge 10 nights (USD $1,000) maximum charge 50 nights (USD $5,000)

  • Unlimited Miles
  • Taxes on items included in the Premium Pack
  • All Personal Kits
  • Drop and Go
  • Camp Chairs (per Guest) and Table (per RV)
  • 4 x Toilet Chemicals
  • 2 x Additional Drivers

Star RV rentals include 100 miles per night for up to 5 nights (maximum of 500 miles)
Mileage packs are offered for pre-purchase before departure.

Individual or additional Miles:
USD $0.45 per mile (paid on return of the vehicle)

500 Mileage Package: USD $194 per pack.
Unlimited Mileage Package: USD $1,313 for up to 21 nights then an additional USD $50 per night thereafter.

Please note: No refunds are given for unused miles.

Payment at Branches:
For security reasons, Star RV will only accept credit card or debit card for rental charges paid on RV pick-up or drop-off. Cash payments will not be accepted at rental branches. The Security deposit on the RV is also payable at time of booking. We accept: Visa, Mastercard, American Express, & Diners Club.

Taxes of 10.5% are not included and are subject to State/Federal regulations and therefore are subject to change.

Exchange Rates / Currency Variations:
All transactions are conducted in US$. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. Refunds by credit card can take up to 14 working days depending on the guest’s financial institution.

Rental Duration:
A road trip allows you to travel at your own pace. To ensure you get the most out of your holiday a minimum 5-night booking period applies when pick-up and drop-off are from the same branch location. Vehicles can be dropped off earlier, but the minimum payment is 5 nights. Higher minimum booking periods may also apply during peak periods.

RV Preparation Fee:
A fee of USD $231 is additional to the daily vehicle charge, this includes all pre-cleaning and mechanical servicing, 1st fill of propane gas, initial set of toilet chemicals and 1 roll of toilet paper.

Colorado Road Safety Fee:
A surcharge of USD $2 per night (maximum USD $90 per booking) applies to all rentals picking up from the Denver branch.

New Jersey State Rental Scurity Fee:
A surcharge of USD $5 per night (maximum USD $140 per booking) applies to all rentals picking up from the New York branch.

Festival Surcharge:
Star RV are happy for Guests to attend festivals from any of our locations with pre-authorized permission to travel and payment of the applicable festival surcharge:
- Burning Man Festival in Nevada has a charge of USD $1,500 for all Apollo RV rentals. Burning Man Festival is on 30 August - 7 September 2020.
- Other festivals such as EDC in Las Vegas, or other specified festivals have a charge of USD $750 per unit. EDC 2020 15-17 May 2020.

Star RV reserves the right to alter or change the list of festivals affected by the surcharge. Guests who take vehicles to festivals must request permission at the time of reservation.

Guests who travel to festivals without permission will be required to pay the festival surcharge at drop off and will void all insurance coverage.

Additional Extras:

  • Personal Kits: (included in the Saver & Premium Packs) USD $69 per person per rental. (includes sheets, blanket, pillow, bath towel and tea towel.)
  • Camp Chairs: (included in the Saver & Premium Packs) USD $10 each per rental.
  • Camp Table: (included in the Saver & Premium Packs) USD $19 per rental.
  • TravelTab Navigator: USD $13 per night (Capped at 13 nights) Click here for full information
  • TravelTab Navigator with Unlimited WiFi: USD $16 per night
  • Toll Guard: USD $6 per night + Toll Costs (Capped at 10 nights) Click here for full information
  • Generator use: USD $3 per hour (as determined by an installed running time meter).
  • Generator Package: USD $5 per night for unlimited use.
  • Drop and Go: (included in the Premium Pack) USD $94 per rental. Simply return the vehicle neat and tidy and we’ll take care of the rest including vehicle, cabin and bathroom cleaning. Click here for full information
  • Baby / Booster Seats: USD $40 per each per rental.
    (Please refer to the Star RV Child Restraint Policy for full details).
  • First Aid Kits: A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a USD $50 fee is charged when the vehicle is returned.
  • Supplemental Liability Insurance(SLI): USD $13 per night Click here for full information
  • Toilet Chemicals: USD $3 each
  • Extended Roadside Assistance: USD $5 per night capped at 25 nights.
    This includes opening RV on lock out, lost key replacement up to USD $120, emergency towing up to 15 miles, jump start, flat tyre change using spare located in the RV, fuel delivery up to 5 gallons.
  • Windscreen and Tyre Protection Plus Extended Roadside Assistance: USD $10 per night capped at 25 nights.
    This includes 1 windscreen, 2 tyres and the Extended Roadside Assistance.
  • Additional Driver - $5 per night

Additional products may be offered on pick up.

GPS - TravelTab Navigator+: Click here for full information
The Navigator+ includes: USD $13 a night to a maximum of 13 nights-USD $169

  • Voice Activated Navigation
  • Apps (built in games, news, social media, language translation, currency conversion and other convenient travel tools)
  • MyTravelTab Store (exclusive deals on local attractions, events, dining and shopping).

The Navigator+ has customizable features including a Wi-Fi hotspot and Travel Tab phone (call and text) that can be unlocked while on hire for an additional cost.

The Navigator+ with Unlimited WiFi: includes all the above but with unlimited wi-fi data for any 2 devices. USD $16 a night no maximum rental charge.

Branch Hours:
Star RV branches are open Monday to Friday from 9am to 4.30pm, and Saturday from 8am to 1pm excluding 15 June 2020 to 13 September 2020.
From 15 June 2020 to 13 September 2020 branch hours are Monday to Saturday from 9am to 4.30pm
- except Anchorage which will be closed from the 16 October 2020 to 01 May 2021.
- except Denver and Seattle which will be closed from the 01 December 2020 to 28 February 2021.

Branches will be closed Sundays and the following public holidays:

25 May 2020
Memorial Day
04 July 2020
Independence Day
07 September 2020
Labour Day
26 November 2020
Thanksgiving Day
25 December 2020
Christmas Day
01 January 2021
New Years Day

RV Collection and Return:
You must phone the pick-up branch either on the day prior to collection up to 4pm or on the morning of pick-up after 8am, where you will be informed of your designated pick-up time. You are advised against turning up without confirmation of your pick-up time, as this can result in a frustratingly long wait.

Excluding 15 June 2020 to 13 September 2020

Pick up time is between 12.00 noon and 4.00pm Monday to Friday and 11.00am and 1.00pm Saturday.
Drop off time is between 9.00am and 11.00am Monday to Friday and 8.00am and 10.00am Saturday.

15 June 2020 to 13 September 2020
Pick up time
is between 12.00 noon and 4.00pm Monday to Saturday.
Drop off time is between 9.00am and 11.00am Monday to Saturday.

Please note: Pick-up and drop-off is strictly during the branch hours listed.

Out of Hours pick-up

Morning pick-ups are available through prior arrangement at an additional cost of USD $375.
pick up between 9am to 12 Noon

Out of Hours drop-off
Afternoon drop-offs are available through prior arrangement at an additional cost of USD $375.
drop off after 10am and up to 4pm.

RV Demonstration
On pick-up, you will complete a self-guided “Quick Start Tour” tour of your RV, watch a vehicle demonstration video and a member of our Guest Services team will be on hand to help and answer any questions you may have on the exterior and interior of the RV unit. A personal show-through is also available should you wish this.

Guest Guides
At check-in each booking receives a Guest Guide for your vehicle type. The guide is a step-by-step handy guide containing all you need to know about your RV. It’s a helpful reminder of all the elements covered during the Quick Start Guide but remains with you for the entire duration of your vacation and it’s free to take home with your holiday memories. The Guides are available in English and German.

Returning the RV
The RV is your home away from home and for comfort, we recommend it’s kept tidy throughout the road trip. The RV’s need to be returned to the branch as they were collected, with the interior cleaned and holding tanks emptied. The RV exterior does not require cleaning unless it’s covered with excessive dirt or mud, making it difficult for our team to see its return condition. You will be able to purchase at check-in, a cleaning service to reduce the final cleaning burden if you wish. Fees will apply if the RV is not returned in the required condition.

Please Note: Awnings are factory-fitted to many Star RV units for our retail sales market. We do not promote the availability of awnings for our Guests as we do not allow them to be used in our rental fleet, as a result, we do not provide instructions for their use. In the interests of minimising damage and costs of repair for Guests, awnings are disabled from use.

TV’s are fitted in all units however TV signal is not guaranteed across USA and Guests will not be compensated for lack of Television reception.

Star RV makes no representation as to fuel consumption. Vehicles are supplied with a full tank and should be returned with a full tank. If you return with less fuel than on departure, you will be charged for that amount of fuel. There is no refund if you return with more fuel than on departure.


Public Liability Insurance:
Public Liability Insurance is included in the nightly rental rate. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low. For a higher insurance amount refer to the Supplemental Liability Insurance offered as a value-added service. Star RV vehicles are insured with USD $5 million public liability and property damage.

A security deposit of USD $1,000 is required on a major credit card for the collision and comprehensive insurance deductibles as outlined in our full insurance policy. The deposit will be processed to that credit card at pick-up and refunded to the same credit card upon the return of the vehicle in the same condition as it was received and not involved in any incident claims.

Any Guest that is involved in an incident will have their deposit held (to the maximum charge) for a minimum of 60 days or until the incident claim is closed. Claims that are less than the deposit amount will have the difference refunded to the Guest upon closing of the incident claim.

The Guest is responsible for the maximum charge stipulated, where expenses include, but are not limited to: towing, storage fees, damage to Apollo Inc. vehicle, damage to third party property, injury claims, insurance adjuster fees, legal fees.

Our insurance does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an incident occur that makes the rented vehicle inoperable. In these situations, and, depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided. Incidents must be reported within 24 hours and be accompanied by a written accident report and police report or file number.

The Guest is responsible for the following maximum charges per incident:

Incident Description
All Drivers
Two vehicle accident on a signed and numbered road, fire, theft, or vandalism (with police and accident report)
USD $1,000
All Costs
Off-road (e.g. campsites, parking lots, driveways, gas stations, etc.)
USD $1,000
Single vehicle incident: Any damage caused by contact with any stationary object (e.g. parked vehicle, walls, trees, etc.)
anywhere (on or off-road, private or public property)
USD $1,000
Vehicle damage cause unknown (including hit and run by unknown third party)
USD $1,000
Acts of nature (natural disasters including, but not limited to, hail, floods, lightning)
USD $1,000
Interior damage (not caused by two vehicle accident on a numbered road)
All Costs
Collision with animals
USD $1,000
Tire damage (does not include tow charges)
USD $400 per tire
Undercarriage damage (not caused by two vehicle accident on a numbered road)
All Costs
Roof damage (not caused by a two vehicle accident on a numbered road)
All Costs
Wrong Fuel: USD $8,500 will be charged at drop off. The difference in actual costs will be charged or refunded as applicable.
All Costs
No written accident report & police file number (or station notification within 24 hours of incident)
All Costs
Committing hit and run
All Costs
Parkade and drive-through damage
All Costs
Incidents while driving in unauthorized areas without prior authorization
All Costs
Incidents caused while the vehicle is driven by an impaired ** or unauthorized driver
All Costs
Damages incurred during illegal act(s) and/or wilful damage
All Costs

** Impaired Driving: driving under the influence of alcohol, drugs (including Cannabis) and / or lack of sleep.

Supplemental Liability Insurance (SLI):
Optional SLI provides guests with an increased limit of liability protection for 3rd party damage claims up to USD $1 million. Pricing available at pick-up.

Security Deposit:
A security deposit of USD $1,000 will be collected at check-in and will be debited to the credit card account immediately. For security purposes, only a credit card can be used, and the card holder must be present and able to sign for the deposit at RV pick-up. The credit card holder is jointly and severally liable for any damage to the rental RV.

The deposit is fully refundable when the RV is returned to the correct location on time, is full of fuel and all other terms of the rental contract have been complied with. If there is damage to the RV on its return, the deposit will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the rental contract are breached and the deposit is insufficient to cover the damage, any extra costs will be charged. Security deposit rollovers are permitted for Star RV multi hires only within the same Country when the deposit is banked. Any Guest that is involved in an incident will have their deposit held for a minimum of 60 days until the incident claim is closed. Claims that are less than the deposit amount will have the difference refunded upon closing of the incident claim.

The deposit does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an incident occur that makes the rented vehicle inoperable. In these situations, and, depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided.

Full Responsibility:
Star RV reserves the right to refuse any rental at our discretion.

While on your road trip you are responsible for:

  • Damage caused to the RV where the terms of Rental Contract have been breached.
  • Damage caused by negligence/wilful conduct or impaired driving.
  • Damage caused to the RV in any way by part or total water submersion or salt water.
  • Damage caused due to a single vehicle roll over.
  • Damage caused to the RV when using the RV in contravention of any legislation or regulation controlling vehicular traffic.
  • Damage or loss caused to any personal belongings.
  • Damage to the awning, slide out, overhead or underbody of the RV.
  • Damage caused to tires and windshield except where Windshield Protection has been purchased and applies.
  • Damages caused by neglecting proper operating procedures, e.g. incorrect fuel type and quality, ignoring oil or coolant levels, air pressure, etc.
  • Damages caused by freezing/overheating e.g. unit not winterized, or overheating of RV or systems, e.g. plumbing or water systems.
  • Damage caused when travelling on restricted or prohibited roads/regions.

One Way Rentals:
Road-trips don't always finish where they started, some of the best adventures don't. If a guest drops-off at a different branch location from which they picked-up, a minimum booking period and one-way fee applies. The minimum booking periods and fees in $ USD for one-way bookings are detailed below.

One ways are permitted from ANC to SFO, LAS, LAX, DEN or SEA starting September 15, 2020. A one way fee of $500 will apply.

7 / $500
14 / $500
5 / $250
30 / $2,000
30 / $2,000
30 / $2,000
30 / $2,000
30 / $2,000
30 / $2,000
5 / $250
30 / $2,000
30 / $2,000
30 / $2,000
14 / $500
14 / $500
14 / $500
14 / $500
14 / $500
30 / $2,000
30 / $2,000
30 / $2,000
14 / $500
5 / $250
5 / $250
30 / $2,000
30 / $2,000
30 / $2,000
7 / $500

Multiple Rentals:
We love to reward our long-term road trippers so consecutive rentals within a 3-month period, in Canada, the USA, Australia, New Zealand, the United Kingdom or Europe with any of the Apollo Motorhome Holidays brands can be combined to obtain a long term 5% discount on the flex rate. Multiple rentals are considered separate rentals under the one-way fee and minimum rental period conditions.

Booking Amendments:
At Star RV we understand that sometimes things change. If this is the case, any changes made to a booking will be calculated by using the higher one of the two rates, either the original flex rate or the Flex Rate current at the time of the booking alteration.

The following are classified as booking alterations:
- Change of name
- Change to pick-up or drop-off dates
- Change pick-up or drop-off branch location
- Change of RV category
- Change of rate scheme including special rates
If the rate scheme or RV category is changed, it is considered a new booking and cancellation fees may apply to the original booking.

If there are any last-minute alterations made within 14 nights of pick-up, we will be happy to accommodate these (subject to availability), however due to the short notice, if the booking duration is shortened, the number of nights originally booked will be charged for.

There is no refund for late pick-up or early return of the RV.

A change of location fee may apply if the collection or return location is amended within 14 nights of RV pick-up or if notification occurs during the hire.

Extending a Road Trip:
If you get swept up in the adventure of a road trip and want to extend your booking whilst on the road, you should first contact our friendly Reservations team who will be happy to advise if the extension is possible, and the costs associated. To secure an extension, the extra costs (calculated on the current rate of the day), will need to be paid by credit card, either over the phone or at an StarRV Branch at the time of extension. Of course, any long-term discounts in place, will continue to apply to the booking.

We will always do our best to accommodate any extensions however it is subject to availability of our fleet.

Change of RV:
We understand every Guest’s needs are different and therefore our RV’s can be requested by category, however not by make or model. We always do our best to accommodate requests, however should the booked RV not be available due to unforeseen circumstances we will substitute the booked RV with an alternative available at the time of pick-up, at no extra cost. Any changes to the booked RV and agreed to by or requested by the Guest do not entitle the Guest to a refund.

If, for any reason beyond the company's control, the reserved vehicle is not available, Star RV reserves the right to substitute a vehicle of equivalent value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, the company's only responsibility is to refund the difference between the two vehicles. Although this is infrequent, accidents or mechanical repairs may force substitutions.

Travel Restrictions:
Not all RV’s are suitable for all driving situations, so it’s important that the right RV is chosen for the travel planned. Star RV at its discretion may restrict RV travel in certain areas due to adverse road and weather conditions, and the distance to nominated destinations in relation to the length of the rental period. For the safety of Guests, the following travel restrictions are in place:

Travel Restricted Areas

  • Travel to Death Valley is limited to the low season (15 September through 15 May) due to extreme temperatures & road conditions.
  • Travel on the Dempster Highway in the Yukon is not permitted between 15 September and 15 May due to road conditions.
    We are happy for our Guests to travel on this road between 16 May and 14 September.
  • Travel to other remote areas not mentioned here may be possible, only if written permission is obtained from Apollo prior to travel.

Urban Travel Restrictions
Campervans and Class “C” RV’s cannot be driven to Manhattan due to parking and vehicle height restrictions. Vehicles carrying propane gas are not permitted in Manhattan or to travel in underground or underwater tunnels.
Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehicle at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa metropolitan area, the Guest is responsible for USD $7,500.

Guests assume all responsibility for any expense or loss of time while traveling in restricted areas.

Prohibited Travel Areas
The below roads/regions are always prohibited:

  • Logging and non-public roads.
  • Any and all unnumbered roads and highways.
  • Mexico
  • All roads in Nunavut
  • Northwest Territories

Due to the poor conditions of some roads & highways, Guests are prohibited from travelling on the following roads:

- Denali Highway (Hwy 8 from Paxson to Cantwell)
- Dalton Highway (north of Livingood)
- Eagle, Alaska (Hwy 5 north) from the junction of Hwy 9 (Top of the World Highway) and Hwy 5 west
- McCarthy Road between Chitina and McCarthy, Alaska
- Northway Road (off AK-2) to Northway
- Nabesna Road (off AK-1) to Nabesna

- North Canol Highway

Quebec, Newfoundland and Labrador
- Highway 500 (Trans Labrador Highway) from Goose Bay to Labrador City
- Highway 389 from Labrador City to Baie Comeau
- Highway 510 from Red Bay to Happy Valley-Goose Bay
- Highway 167 north of La Dore
- Highway 109 and Baie James Road, Quebec

Guests who travel to Prohibited and Restricted areas without permission will be subject to a USD $1,500 penalty and will void all insurance coverage. Star RV reserves the right to restrict driving access at any time. These restrictions may be applied at the time of pick-up.

Toll Guard:
USD $6 per night plus Toll Costs (maximum charge of 10 nights)
Save the hassle of stopping for tolls or figuring out how to pay for tollways that have converted to All Electronic Tolling that are covered by Toll Guard.

Drivers Licence and Minimum Age:
Minimum age is 21. Only drivers listed on the contract can drive.
All drivers must possess a driver's license valid for the entire rental period.

If the driver's license from the Guest’s own country is in English, an International license is not required. If the license is in a language other than English, we recommend that Guests have an International Driving License, together with the license from their own country. For translation purposes, an International Driver's License will ensure ease of use in the United States. Please note that an International License is not valid on its own for driving in the USA. The International License must also be accompanied by a valid driver's license issued in their own country.

Change to the Drop-Off Location after Pick-Up:
If you wish to change your drop-off location after pick-up, you should get in touch with our friendly reservations team who will be happy to help. Our team will advise you if this is possible and if a change of location fee applies. Any fees would require immediate payment.

All RV’s must be winterized when travelling in freezing conditions. As the weather in parts of the USA can be unpredictable, Apollo will winterize their units as the temperatures start to drop into the freezing zone. Once the RV is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the water supply. Therefore, no water is available in the motorhome.

It is your responsibility to have the RV winterized while on a trip at their own expense should the weather conditions require. You are also financially responsible for having the RV re-winterised on the return trip if the RV was winterized at the time of pick-up. A USD $150 re-winterization fee will be charged if the RV is returned non-winterized when the temperature is 32 degrees Fahrenheit or below.

You are fully responsible for any damages to the plumbing and water systems caused by freezing during their trip.

We understand that while on holiday the RV may require small repairs or small items included in the kitchen kit may need replacing. So not to disturb the road trip any further, if you did not cause the damage, repairs up to US$100 can be completed without authorisation and will be reimbursed on presentation of the receipts at time of drop off. If repairs over US$100 are needed, the Apollo On-road team needs to be informed prior to the repair being completed. All RV’s are covered for 24/7 Mechanical emergency roadside assistance.

Infringements, Tolls and Fines:
StarRV will pass on any charges received for traffic infringements, toll way or parking fines during the road trip. If you pay these fines immediately and provide proof of payment, there will be no additional administration fees. However, if you delay in paying the fines we reserve the right to charge an administration fee.

Powered Site Bookings:
Powered sites can be difficult to manage during high season. We recommend Guests make a reservation for at least a 33ft RV, irrespective of the size of the motorhome reserved to avoid problems due to possible upgrades.

We are happy for you to bring a pet dog or cat on vacation in our RV for a fee of USD $300 (maximum 2 pets per RV). Service animals can travel in our RV’s free of charge with prior permission. We ask you to tell us in advance that you wish to bring your pet and to ensure your pet does not cause any damage to the vehicle. Should additional pet cleaning be required at drop off, additional cleaning charges will apply.

Smoking is not allowed in our RV’s. A penalty of USD $500 will be imposed for smoking inside the RV to cover the costs of sanitizing and cleaning.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation Conditions:
If cancelled 91+ nights prior to pick up - USD $100 cancellation fee.
If cancelled 90 to 60 nights prior to pick up - USD $200 cancellation fee.
If cancelled 59 to 30 nights prior to pick up - 25% of Rental plus one way fees (minimum USD $250)
If cancelled 15 to 29 nights prior to pick up - 55% of Rental plus one way fees (minimum USD $250)
If cancelled 14 nights or less prior to pick up - 100% of Total Rental plus applicable one way fees and any festival surcharge if applicable.

Star RV strongly recommends that you take out the highest level of personal Travel Insurance to cover and protect you from unexpected circumstances on your vacation.

Rates / Terms / Conditions:
Are subject to change without notice.

© 2004 US and Canada Travel - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663 854
Office Address: By appointment at 28 Bear Street, Mordialloc, VIC 3195, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610