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Products: Eagle Rider Motorcycle Hire Canada & USA Terms & Conditions
   
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Eagle Rider Terms and Conditions

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DAILY RENTAL TERMS & CONDITIONS:

  • Rental Rate Calculation – Pick-Up Day determines Rental rate. Rate charged based on 24hr rental period.
  • Transfers – Transfers are included for rentals 3 days or more and within a 7-mile radius of EagleRider.
  • Saddle Bags – All rental motorcycles come equipped with saddlebags for storage of personal items.
  • Helmets – Helmets are included for Driver and Passengers.
  • Sales Tax – Sales Tax is not included in above rental/mileage rates. Sales Tax is subject to change by law.
  • Flat Tax Option (10%) – Tour Operators may choose a USA Flat Tax Option of 10% - not offered in Canada.
  • Surcharges – Location, Special Event or Environmental surcharges may apply.
  • Fuel & Oil – Fuel and Oil costs are the responsibility of the customer.

WHAT IS INCLUDED IN THE RENTAL RATE

  • Unlimited miles and no hourly charges.
  • Use of vehicle for a 24 hour period.
  • Safety Equipment.

MILEAGE CHARGES UNITED STATES LOCATIONS:
(No refunds are given for unused miles on early returns)
Mileage Options are subject to Environmental Surcharge + Sales / Flat Tax.
OPTION 1: Per Mile charge (No miles or over mileage charge)..USD 0.39/mile
OPTION 2: 100 Mile per Day for entire Booking (may be pre-purchased) ..USD $33.00/day
OPTION 3: Unlimited Mileage per Day for entire Booking (may be pre-purchased) .. USD$38.00/day

MILEAGE CHARGES CANADA LOCATIONS:
(No refunds are given for unused miles on early returns)
Mileage Options are subject to Environmental Surcharge + Sales / Flat Tax.
OPTION 1: Per Mile charge (No miles or over mileage charge)..CAD 0.30/mile
OPTION 2: 100 Mile per Day for entire Booking (may be pre-purchased) ..CAD $25.00/day
OPTION 3: Unlimited Mileage per Day for entire Booking (may be pre-purchased) .. CAD $43.00/day

ONE-WAY RENTAL FEE:
Subject to Sales/State/Flat Tax (may be pre-purchased). One-Way Rentals only allowed within United States or within Canada. Not allowed between United States & Canada. Within Canada – fees are custom quoted in CAD $. Fee’s based upon distance between each office location.

***TRIKE Rentals: Request ONLY – Fee’s offered on a quote basis***

MILES
COST per bike
0 - 50
$150
151 - 500
$250
501 - 750
$300
751 - 1000
$375
1001 - 2500
$550
2500 - plus
$750

SURCHARGES AND DATES:
Surcharges are subject to Sales/State/Flat Tax (may be pre-purchased).

Location
Event
Date
Minimun Rental Period
Cost
USD
MCO, MCOK, MIA, DAB
PBI, JAX
Daytona Bike Week
Mar 9 – 18, 2012
2013 TBA
6 days
$45 / Day
LAS, SAN, PSP, PHX, ONT, LTH, RNO, SBD, FLG, SEZ
Laughlin River Run
25- 29 Apr
2012
4 days
$45 / Day
IAD, RIC, VAB
Rolling Thunder
27-30 May
2012
3 days
$45 / Day
DFW, HOU, ELP
Republic of Texas
9-12 June
2012
4 days
$45 / Day
MHT, BOS, BOSV, NWI, JFK
Laconia Bike Week
11-19 June
2012
6 days
$45 / Day
DEN, JAC, SLC, BIL
Sturgis Rally
06-12 Aug
2012
6 days
$45 / Day
MCO, MCOK, MIA, DAB, FLL, PBI, JAX
Biketoberfest
Oct 2012 TBA
4 days
$45 / Day
ATL, MSY
Steel Ponies
Oct 2012 - TBA
4 days
$45 / Day

Insurance Terms and Conditions:
EagleRider, Inc. maintains a minimum of $3 million of liability insurance coverage at all locations. All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. Clients are required to contact the EagleRider pick-up station and file a Police Report within 48 hours of any damage or accident. Any damages to rented motorcycle without a police report is considered Renter’s fault.
* PLEASE NOTE THAT SALES TAX IS IN ADDITION TO LISTED COVERAGE RATES, BASED ON LOCATION

USA Location
VIP & Damage
No Damage Waiver Purchased
VIP
Theft & Damage USD $18/day
Enhanced VIP
Theft & Damage Waiver
USD$24/day
E-VIP-Plus(*)
Theft & Damage
Waiver
And Vacation
Interruption Protection
$29 per day
Damage to Motorcycle
Includes any and all accidental damage to motorcycle and
motorcycle accessories.
Renter pays full retail value of all Damages
Renter pays up to 2,000 USD
Renter pays up to $1000
per occurrence.
Renter pays $0
Theft of Motorcycle
Includes Theft of Motorcycle and
motorcycle accessories provided motorcycle was locked with all locks supplied by rental company.
Does NOT include personal
belongings left on motorcycle or in saddlebags.

Refund of daily rental rate or a portion thereof.
Renter pays up to $2,000
per occurrence.
Renter pays up to $1000
per occurrence.
Renter pays up to $1000
per occurrence.
Breakdown Protection
In the event of a mechanical
breakdown requiring the
motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown.
Refund of daily
rental rate or a
portion thereof.
Renter is provided up to
$35/day for a
replacement rental +
refund of daily rate.
Renter is provided up to
$75/day for a
replacement rental +
refund of daily rate.
Renter is provided up to
$100/day for a
replacement rental +
refund of daily rate.
Flat Tire Coverage
Not Included
Not Included
Covers Tire/labor , towing is not covered
Cover tire repair/labor, towing is covered up to an amount of $100 per occurence
Security Deposit
$1000
$500
$300
$100

(*) E-VIP-Plus is only available at participating locations and for rental periods of at least 3 days. At any time prior to Renter picking-up a Vehicle, EagleRider, at its sole discretion and for any reason, may cancel any E-VIP-Plus protection purchased by a Renter. Upon any such cancellation, unless otherwise notified by the Renter, in writing, the Renter shall be deemed to have elected to purchase the E-VIP protection described above and EagleRider shall refund to Renter the difference between the costs of the two protections.

NOTICE: Before deciding whether to purchase any of the offerings listed below, Renter may wish to determine whether his/her/its own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under his/her/its own insurance coverage. The purchase of any Theft and Damage Waiver is not mandatory. The VIP, E-VIP or E-VIP-Plus Theft and Damage
Waiver is vacation interruption protection and is not insurance.

If accepted and paid for by the parties listed below, the additional liability insurance coverage will be excess over any applicable insurance available to such parties or any other operator, from any other source; whether primary, excess, secondary or contingent in any way. Said additional coverage will be provided under a separate policy of excess liability insurance generally described in the brochure provided to Renter prior to his execution of this Insurance & Damage Waiver Addendum and is subject to all of the conditions and limitations described in Paragraphs 13 and 14 of the Agreement entered into concurrently herewith by the Rental Company and Renter (the “Agreement”); provided, however, that notwithstanding anything contained in the Agreement to the contrary, in the event of any inconsistency or conflict between the terms of such policies for additional
liability insurance coverage and the brochure and/or the Agreement, the terms of such policies shall be deemed controlling and shall supersede the terms of the brochure and/or the Agreement, which brochure and Agreement shall be deemed amended so as to be consistent with the terms of such policies. The parties executing this Insurance & Damage Waiver Addendum acknowledge, represent, warrant and agree that they have had sufficient opportunity to review the brochure and policies. Except as noted above, all insurance, coverage, waivers and/or vacation interruption protection are subject to the express terms and conditions of the Agreement and, without limitation to the foregoing, do not include coverage for injury, personal property, or damage as the result of any violation of the terms of the Agreement and/or the commission of any Prohibited Acts (as defined in the Agreement). A police report is required for all damages or accidents. All damages to rented motorcycle without a police report is considered Renter’s fault.

OPTIONAL INSURANCE:

ONLY available for pick-up in USA locations
Rate
SLI – Supplemental Liability Insurance
Insurance protects Renter against claims made by a third party for bodily
injury and/or property damage sustained as a result of an accident.
Renter Supplemental Liability Insurance Benefit: up to $1,000,000
USD$12.95 per day
PAI/PEC - Personal Accident Insurance/Personal Effects Coverage
Protection consists of the following:
Accidental Death Benefit for Renter ($100,000) and Passenger ($10,000).
Accidental Medical Expense Benefit for Renter and immediate family
traveling with Renter up to $1000 of 24-hour accidental medical expenses
within one year. Personal Effects Coverage for up to $525.
Contact Rental location for a detailed Description of Coverage.

USD$4.95 per day

GPS Navigation Unit Rentals
EagleRider customers now have an added peace-of-mind while on vacation. The Garmin GPS navigation units provide customers access to the most up-to-date street maps and can be pre-loaded with pre-planned vacations for nearly all motorcycle or scooter rental. For those motorcycle travelers who are looking to take part in a world-famous EagleRider Guided or Self-Drive tour, motorcycle GPS units are available to be pre-programmed with our professionally designed tour routes and overnight stay points allowing you to keep your eyes on the road and off the map.

GPS navigation units are available on nearly all EagleRider motorcycle rentals, Bike Only, Self-Drive tour, or Guided Tour*. The Garmin Zumo 550 will be waiting for you when you arrive at EagleRider to pick up your motorcycle rental.

*GPS Navigation Rental Units are not available at all EagleRider Locations. Customized pre-planned trips require a one-week lead- time and cost and additional $10 per day. Customers are responsible for damage, theft, or loss to any of the components of the GPS Navigation Unit including but not limited to the power cord, case, mount, SD card, and navigation unit. Garmin Secure Digital (SD) Memory Card Info: 512 megabytes (MB) / Part Number: 010-10636-02

Garmin GPS Navigation ZUMO
Garmin GPS Navigation Unit (taxable)
Required Security Deposit: Authorized $250 Hold on a major credit card - USD$15.00 per day
Customized Pre-Planned Trip to the GPS Unit (taxable) - USD$10.00 per day

Requirements for a Motorcycle Rental

  • You must be at least 21 years old.
  • You must have a valid motorcycle class driver's license.
  • You must have a major credit card.

Customer Orientation
Every client will receive orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients' maintenance responsibilities, local and state laws.

Storage
EagleRider will provide storage for client luggage, airline tickets, and other valuables free of charge, however at clients' risk.

Fuel
Fuel costs are client’s responsibility. Client will receive motorcycle with a Full Tank of fuel and is responsible to return the motorcycle with a full tank of fuel. If Client doesn’t return the motorcycle with a Full Tank, client will be subject to a $25 refueling charge (higher fee’s out of Canada). Client has the option at pick-up of rental to purchase a Pre-Paid Fuel Option for $15 (not offered out of Canada) and can return the motorcycle empty.

Helmets
Helmets are provided with all motorcycle rentals and all tours. Clients are encouraged to bring their own helmets for comfort and style reasons. In addition, helmets may be purchased at many of EagleRider's rental stations. Helmets are required by law in most locations.

Additional Drivers
1 additional drivers permitted at no extra charge. The minimum age for additional drivers is 21 and a valid motorcycle license is required.

Maintenance Responsibility
The customer is responsible for checking engine oil levels at each refuelling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

Motorcycle Substitution
EagleRider reserves the right to substitute the motorcycle confirmed to rental client. Should EagleRider not be able to provide confirmed motorcycle a similar or better model will be provided to the client. This constitutes the maximum liability of EagleRider.

Security Deposit
A security deposit of $1000 - $3000 will be taken at pick-up (Authorization Only). Security deposit must be processed via valid credit card.

Restrictions

(Violation of listed restrictions voids all VIP Theft & Damage Waivers and client will be held liable for damages.)
Road Restriction: Rental motorcycles are not allowed on gravel roads, beaches, "logging" or other non-public roads.
Mexico Restriction: Clients cannot enter Mexico on a USA bike without written authorization or accompanied by an EagleRider Guide.
Death Valley WARNING: Entering Death Valley during the months of June – August, is consider a high risk due to extreme weather conditions. Clients travel during the listed months, travel at their own risk.

Return Policy
A rental day is 24 hours. A fee of $25/hour may apply for vehicles returned late.

Refund Policy
All confirmed rental reservations are non-refundable. No refunds on early returns.

Travel & Trip Cancellation Insurance
Together with our insurance partner Travelguard we are happy to be able to provide you with key travel insurance coverages such as trip cancellation, interruption and delay, travel accident, personal effects, medical expenses, and hotel overbookings. IMPORTANT: Please also note that the "Collision Damage Waiver" offered by Travelguard excludes Motorcycles, ATV's, and Watercrafts.

Insurance Policies and Surcharges
State mandatory liability insurance is included in your rental. Please check with your rental station which are the state requirements. You are not insurred for Damage or Theft. EagleRider offers several options from upgrading your Liability or Damage Waiver. Please carefully check your requirements. Because motorcycle rentals are considered an exotic rental most credit cards and insurance do not transfer the same way as they do with normal car rentals. PLEASE always check your credit company or insurance company for coverage.

Supplemental Liability Insurance
Insurance protects Renter against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident. Renter supplemental Liability Insurance Benefit is $1,000,000.

Enhanced Vip Theft & Damage Waiver
Theft or Damage : Renters pays up to $1000 deductible / occurence. Breakdown: Renter is provided up to $75/day for a replacement rental and refund of daily rate. Flat Tire Coverage : Covers Tire Repair and Labor. TOWING IS NOT COVERED.

Vip Theft & Damage Waiver
Collision & Theft Waiver for Motorcycle: Renter pays up to $2000 deductible / occurrence. Breakdown Protection is $35 per day for a replacement rental and refund of daily rate. Flat Tire Coverage is not included. TOWING IS NOT COVERED.

Pick-Up, Return & Late Charges

  • Pick-Up Time of rental motorcycle is accepted during the above mentioned rental location business hours. Clients are required to telephone the EagleRider Rental Station on the morning of the pick-up day to schedule their transfer and pick-up time. Pick-ups are not honored after 4:30pm.
  • Kodak, Nashville, Dallas & Great Falls opens at 1:00PM (13:00) every Sunday. Rentals are allowed on
    Sundays, only after 1:00PM (13:00)
  • Memphis, Fort Lauderdale, Stuart, St Augustine & Phoenix opens at 11:00AM – 3:00PM (15:00) every
    Sunday.
  • Lake Tahoe & Reno will be CLOSED on Tuesday & Wednesday during the months of November 1 – April 31.
  • Return Time of rental motorcycle is accepted during the above mentioned rental location business hours. One rental day is based on a 24-hour rental period starting from the time of pick-up. No refunds for early motorcycle returns are granted; however a “rain check” will be provided for a future EagleRider rental.
  • Late Charge: A $25 per hour penalty is assessed if the motorcycle is returned late from scheduled drop off time.

Free Transfers
Complimentary transfers are provided for clients from locations that are within a 7-Mile Radius from the EagleRider Rental Station. The following terms must apply: 1) transfer is arranged by EagleRider; 2) Booking is 3 days or longer. Clients are required to telephone the EagleRider Rental Station on the morning of the pick-up day to schedule their transfer and pick-up time.

Closed Dates & Holidays (2012)

  • 01 January - New Years Day
  • 08 April - Easter
  • 28 May - Memorial Day
  • 04 July - Independence Day
  • 04 September - Labor Day
  • 22 November - Thanksgiving Day
  • 25 December - Christmas Day

© 2004 US and Canada Travel - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663 854
Office Address: Office 3, 128 Balcombe Road, Mentone, VIC 3194, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610