|
|

Click
here to Return to 2010 Rates
Click
here to Return to 2011 Rates
Moturis
RV - General Conditions
Please
click here for Vehicle Pick / Drop Off and Transfers Service / Transfers Hotels
Information
Public Liability Insurance (included in daily rental rates)
Moturis RV & Camping World maintains liability insurance coverage
on all their rental vehicles for bodily injury and property damage
liability claims
brought by a third party (other than a passenger) against the renter (and
any other driver listed in the rental contract) and/or the company
as a result
of
the operation or use of their rental vehicles. The policy protects the company
for USD $5 million and the renter for statutory limits. This basic public
liability coverage is included in all rental rates. All coverage and
waivers are subject
to the express terms of the rental contract.
SLI Supplemental Liability Insurance (included in daily rental
rates)
Moturis RV & Camping World maintains supplemental liability insurance
coverage on all their rental vehicles for bodily injury and property
damage liability
claims brought by a third party (other than a passenger) against the renter
(and any other driver listed in the rental contract). The policy increases
statutory
limits to USD $1 million for the renter. This supplemental liability coverage
is included in all rental rates. All coverage and waivers are subject to
the express terms of the rental contract.
Customer Responsibility with CDW - Collision Damage Waiver (included
in daily rental rates)
In the event of loss or damage to vehicle while on rent, whether or
not due to
the fault of customer, customer’s responsibility for direct and accidental
loss (including theft and vandalism) or damage to the vehicle is unlimited.
That is, customer is responsible for all loss or damage. All daily rental rates
for
all vehicles include Collision Damage Waiver (CDW). With
CDW, the customer’s responsibility for accidental damage, theft and
vandalism (police report is required) to the vehicle is reduced to USD $2,500.00
per
occurrence, with the following exceptions:
Exceptions for which there is no reduction in customer’s responsibility
for damages:
-
I) caused as a result of use without Moturis
RV & Camping World’expressed
permission or consent
-
II)
damage caused by striking overhead objects
-
III)
damage caused by freezing or overheating
vehicle systems
-
IV)
all damage caused during any use of off
public roads (including
at camp
grounds, parking lots, service stations, etc)
-
V)
undercarriage damage, including tires
and wheels
-
VI)
damage caused from backing up vehicle
-
VII)
all glass damage
Customer Responsibility with VIP - Vacation Interruption
Protection (included in daily rental rates)
•With VIP, the customer’s responsibility for accidental damage is
further reduced to USD $1,000.00. In case of theft and vandalism to the
vehicle, the deductible is USD $1,000.00.•VIP also covers the expenses in
the event of a mechanical breakdown requiring the vehicle to be in repair for
more than 12 working hours. Radio, air
conditioning, refrigerator, generator, microwave, appliances, automatic step,
cruise control
are not considered to be mechanical breakdowns. Incurred expenses of USD
$30.00 per person per day for lodging and USD $30.00 per group per day for other
transportation
is provided. A limit of USD $3,000.00 per tour applies and this plan is
not valid in case of an accident. Customer must present all receipts for refund
of expenses.
VIP coverage is void (I) if customer fails to file an accident/damage police
report, or (II) if vehicle is used in violation of the terms of the rental
contract.
Deposit for all rentals is USD $1,000.00 (will strictly be enforced, authorized
/ not charged)
Standard Kit (included in Preparation Fee)
Convenience Kit (refer to price list)
Per vehicle:
-
Blanket
or Comforter
-
Pillow & Pillow
Case &
1 Sheet
-
Face
Cloth,
Hand Towel,
Bath Towel
-
Dinner
Plate &
Bread Plate
-
Cereal
Bowl &
Cup & Saucer
-
Glass
-
Knife/Fork/Spoon
Note: All
tableware (plates etc) is non-plastic and
is made of Corning/Corelle
china or equivalent.
Convenience Kits are paid per person.
President's Club / Good Sam Membership
A free 60 day membership for the President's Club
and Good Sam Club come with each rental.
Benefits are:
-
•Free Technical Service Hotline
-
•Minimum 10% Discount on nightly rates at one 1700+ Good Sam Parks
-
•Minimum 10% Discount on all Camping World Store Purchases
Preparation Fee (refer to price list for tariff)
This is a mandatory one-time charge per vehicle per booking. It is applicable
to all bookings without exception.
The Preparation Fee covers
-
•Standard Kit per vehicle (see paragraph 4.1)
-
•First tank of propane
-
•First supply of toilet chemicals
-
•Vehicle outside cleaning
-
•Pick-up/drop-off transfers (see section 2)
There are no refunds for unused propane
and toilet chemicals and there
are no refunds if customers do
not meet the transfer rules and
did not take the
advantage
of transfers or if customers decide to do own
transfer at their own cost.
Mountain Bike Rentals (refer to price list for tariffs)
We offer mountain bike rentals at all our locations.
We have one-size (adult) mountain bikes available.
We offer a 2-bike carrier or a 4-bike carrier
with
2 or 4 mountain bikes per carrier. If customers
want to bring their own bikes, carriers can be
rented. The prices for carriers only are the
same as for carriers with bikes.
Bike rentals are also available with one-way
motorhome rentals.
Please note that in several U.S. states, the
use of helmets is mandatory for bicycle riders.
Moturis RV & Camping World does not provide any bicycle helmets
for rent. Please request rental bikes at time of booking!
GPS Rental (refer to price list for tariffs)
We offer GPS units at all our rental locations. Please pre-order these with the
reservation to guarantee availability at point of pick-up.
Office Hours and Holidays
Office hours of all Moturis RV & Camping World Rental Locations in
the USA:
09.00 -17.00 hrs / Mondays through Fridays
09.00 -12.00 hrs / Saturdays
Maintenance and Cleaning Responsibility
Customers are responsible to check all fluid levels at each refueling. Refills
of all fluids (except gasoline and propane) will be reimbursed at check-in upon
presentation of receipts. Gasoline costs are not included in rental price. Gasoline
tanks are full at pick-up and must be returned full. Vehicles must be returned
clean inside. Otherwise, cleaning charges may occur.
Repairs / Refunds / Early Returns
Necessary repairs are refunded without previous
authorization up to USD $50.00. Customer must
provide receipts. If customers pay repairs exceeding
USD $50.00
without previous authorization, we will not
refund. Clients assume full responsibility for
any additional expenses incurred by reasons of
a breakdown of vehicle. If
a vehicle which had a breakdown and is in
repair for more than 12 working hours, through
no fault of customer, our responsibility to client
is limited to refund
the daily rate or a portion thereof (VIP
coverage). No refunds will be made for breakdowns
in Death Valley (between June 15 and September
15), New York City,
greater metropolitan area of Montreal and
the city of Quebec (Canada).
Radio, air conditioning, refrigerator, microwave,
any appliances, plumbing, generator and cruise
are not considered breakdowns and no refunds
are made for repair time
to these items.
There will be no refunds made for the early return
of a rental vehicle.
Accident
In case of an accident, customers must notify the police for a police report
immediately, also inform the pick-up station within 24 hours and make full report
in writing. CDW/VIP accident coverage is void if customer fails to follow these
procedures.
Credit Cards / Traveler Checks
We accept MASTER/Eurocard, VISA and AMEXCO credit cards as well as all Traveler
Checks in US-Dollars. No Euro checks or debit cards are accepted. We are not
responsible for exchange rate fluctuations or handling charges for any credit
card transaction. Without any exception, a valid credit card is required for
each rental.
Drivers License / Drivers Age
A national automobile driver's
license is required.
We recommend customers to carry a translation
of the national driver’s
license or an international driver’s
license, but under any circumstances, customer
must provide a valid national driver's
license at pick-up.
Minimum age is 21 years for all motorhomes.
Parking / Traffic Violations / Toll Roads
Customers are responsible for reporting and
paying of all parking/traffic / toll road
violations at rental termination. Non-reporting
of parking/traffic / toll
road violations will result in an administrative
charge of up to USD $100.00. Non-reported
parking/traffic violations plus administrative
charge will be charged
against customers credit card or will be
collected at customers domicile.
Travel to Mexico
Motorhomes are prohibited from travel into Mexico.
Restrictions
-
Mexico
-
Death
Valley from June 15 to September 15
-
Logging
roads, non-public roads and off-road
driving
-
City
of New York
-
Greater metropolitan areas of
Montreal and Quebec City
(Canada)
Northern Travel supplement
All rental vehicles traveling to Alaska,
the Northwest Territories or
the Yukon are permitted and must
be confirmed in advance. A USD
$450.00 prepaid non-refundable
supplement is required.
Substitutions
Moturis RV & Camping World is entitled to upgrade customers to a higher
rated vehicle at no extra cost. Should a lower rated vehicle be offered,
the responsibility
of the rental company is limited to the refund of the difference in gross rates.
Minimum Rental
3 day minimum rental (exception: 7 days minimum rental period from June 29 to
September 6, 2009).
Pets
Small pets are allowed at owner’s
responsibility. An additional deposit
of USD $1,000 is charged at the time
of pickup as well as a cleaning fee
of USD $150 at the time of drop off.
Towing
Towing is not permitted.
Storage
Storing items on vehicle roof is not
permitted. Free storage of luggage
is available at all locations at owner's
risk (not available
for one way rentals).
Winterization
Each motorhome has to be winterized
from November to April (period may
vary depending on the weather and temperatures)
to prevent freezing. This will include
the water
pipes, toilet, fresh water tanks, sink,
shower, external shower, hot water
heater and holding tanks. Winterization
requires that water be drained from
the fresh
water tank, hot water heater and both
waste tanks. Once the vehicle is winterized,
no water can be put into the fresh
water tank and it cannot be hooked
up to the city water supply anymore.Therefore,
no water at all is available in the motorhome.
The
toilet, however, can still be used as long as windshield washer
antifreeze
is poured down to rinse. Pink RV
antifreeze has been run through all the pipes
and put into the black and grey
tanks. If the renter removes this antifreeze
and put water into the system,
the tanks
and pipes will crack. If this happens,
he/she will be responsible for
repairing these systems and any other damages
caused by cracking pipes/tanks.
It is the renter's responsibility
to have the vehicle re-winterized
on the return trip (if de-winterized
for a trip to an area with
warmer temperatures).
Upon return, if the renter presents
us with a receipt from a
Southern RV Service Center, we will
reimburse him/her, up to a maximum
of USD 75. If the renter
does not have a receipt, we will
keep the security deposit and charge
him /her for any additional
costs
incurred in repairing damaged pipes,
tanks, water heater, walls,
floors etc.
General Conditions
All rentals are subject to the terms
and conditions of the rental contract.
Prices, policies and conditions are subject
to change without notice at any time.
*Terms and Conditions
are Subject to Change at any time*
|
|
|