Depot Transfers:
Transfers are available from selected hotels, and this is included in the daily rate.
Cross boarder Transfers between Toronto and Buffalo or Burlington and Vancouver are available for an additional USD $80 + tax per person each way.

A border crossing fee of USD $6 + tax per person is payable at the time of crossing. Transfers must be booked at least 2 weeks prior to departure.
Please Click here for full transfer details.

Minimum Age and Drivers Licence:
A national automobile driver's license is required. If not in English, we recommend taking an international licence / english translation of your licence.
Minimum age is 21 years for all motorhomes.

Insurance Coverage All included in the Daily Rates

Collision Damage Waiver (CDW) Excess Amount: USD$2500

In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer’s responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all loss or damage. All daily rental rates for all vehicles include Collision Damage Waiver (CDW). With CDW, the customer’s responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to USD $2,500.00 per occurrence, with the following exceptions: Exceptions for which there is no reduction in customer’s responsibility for damages: Caused as a result of use without Moturis RV & Camping World,expressed permission or consent Damage caused by striking overhead objects Damage caused by freezing or overheating vehicle systems All damage caused during any use of off public roads (including at camp grounds, parking lots, service stations, etc) Undercarriage damage, including tires and wheels Damage caused from backing up vehicle All glass damage

Vacation Interruption Protection (VIP) Excess Amount: USD $1000

•With VIP, the customer’s responsibility for accidental damage is further reduced to USD $1,000. In case of theft and vandalism to the vehicle, the deductible is USD $1,000. •VIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control are not considered to be mechanical breakdowns. Incurred expenses of USD $30.00 per person per day for lodging and USD $30.00 per group per day for other transportation is provided. A limit of USD $3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses. VIP coverage is void (I) if customer fails to file an accident/damage police report, or (II) if vehicle is used in violation of the terms of the rental contract.

Public Liability Insurance

Moturis RV & Camping World maintains liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract) and/or the company as a result of the operation or use of their rental vehicles. The policy protects the company for USD $5 million and the renter for statutory limits. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Supplemental Liability Insurance

Moturis RV & Camping World maintains supplemental liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract). The policy increases statutory limits to USD $1 million for the renter. This supplemental liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Security Deposit:
A Security deposit of USD $1,000 is required on pick up. This is by credit card authorisation (not charged).

Presidents Club / Good Sam Membership:
A free 60 day membership for the President’s Club and Good Sam Club come with each rental.
Benefits are:

Depots Hours:
Monday to Friday: 9:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Depost are closed Sundays and Public Holidays

Pick up and Drop Off:
Pick up takes place between 9:00am and 10:30am OR 1:00pm to 3:00pm (Mon - Fri only).
Customers coming off of an international flights are required to stay overnight before pick up.

Drop off takes place between 9:00am and 10:30am. Please do not book a flight departing before 1400hrs on the same day as drop off.

Public Holidays:
Depots are closed on all public holidays

Amendment Fee:
Should you wish to make any changes to your rental after you have booked and paid a deposit, an amendment fee of USD $25 will apply .

Cancellation Fees:

upto 42 days prior to pick up	25% of total rental*
41-29 days prior to pick up	45% of total rental*
28-15 days prior to pick up	65% of total rental*
14-1 days prior to pick up	90% of total rental*
Departure day or No Show	100% of total rental*
*Plus the one way fee applicable for one way rentals

Travelling in Winter:
Each motorhome has to be winterized from November to April in Denver, Chicago, Boston, New York, Dallas, Atlanta, Seattle, Vancouver, Salt Lake City, Buffalo, Nashville and Charlotte (rental location and period may vary depending on the weather and temperatures) to prevent freezing. This will include the water pipes, toilet, fresh water tanks, sink, shower, external shower, hot water heater and holding tanks. Winterization requires that water be drained from the fresh water tank, hot water heater and both waste tanks. Once the vehicle is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the city water supply anymore. Therefore, no water at all is available in the motorhome. The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse.

Pink RV antifreeze has been run through all the pipes and put into the black and grey tanks. If the renter removes this antifreeze and put water into the system, the tanks and pipes will crack. If this happens, he/she will be responsible for repairing these systems and any other damages caused by cracking pipes/tanks. It is the renter’s responsibility to have the vehicle re-winterized on the return trip (if dewinterized for a trip to an area with warmer temperatures). Upon return, if the renter presents us with a receipt from a Southern RV Service Center, we will reimburse him/her, up to a maximum of USD $75. If the renter does not have a receipt, we will keep the security deposit and charge him /her for any additional costs incurred in repairing damaged pipes, tanks, water heater, walls, floors etc.

Click here for further Terms and Conditions

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Moturis Motorhome Hire FAQ's

Camp Grounds

Are there any size restrictions on campgrounds or parking lots ?
There may be some campgrounds that will not allow RVs above an overall length of approx. 25 ft.

Is it necessary to make reservations for campgrounds ?
Depending on season and location it may be necessary to make reservations in advance, especially during the summer months and for points of special interest e.g. National Parks, Theme Parks, etc.

Is it possible to rent any other camping equipment ?
Moturis offers the following articles at additional cost: baby/child seats, camping chairs, toasters, bicycles and racks.

Are there any price differences between campgrounds ?
Public campgrounds are generally less expensive than privately owned places. The location is also an important factor, e.g. a campground near Yosemite National Park will probably charge higher fees than a little place in the countryside

Which campground guides and maps do you provide ?
We provide the latest editions of Rand McNally Road Atlas, WOODALLs' Campground Directory, KOA Kampground Directory.

Is it possible to camp in the wild ?
We do not recommend for security reasons. Robberies have occured in the past.
 

Costs

Apart from the rental price how much additional costs should I expect (e.g. campground fees) ?
Campground fees vary between $10 and $50 per night / per vehicle.

How do I calculate the total cost for the rental of a campervan or a motorhome ?
- rental price per vehicle (calculation per rata)
Preparation Fee
Convenience Kit
ELVIP
One Way Fee
Weekend Surcharge
Taxes
 
Is there a maximum charge for convenience kits ?
Yes: USD $225. Just advise us of the exact number of people when you are booking.
 

Equipment

What does a convenience kit contain ?
The basic equipment contains cover, pillow, set of bed linen, "Frotté" bath and hand towels, face cloth per person, and glass and coral tableware (plates, cups and cutlery) for a minimum of 4 people as well as a tablegrill, torch, pots, frying pan, can opener, salad sieve, bottle opener, corkscrew, plastic bowl per vehicle.
 

Check list
Spices - cooking oil - bottled water - coffee - sugar packets - syrup - utensils - tablecloth - coffee filters - napkins - trash bags - charcoal - hot choc mix - boxed juices - aluminum foil - matches - flashlight - beach chairs - lantern - batteries - toilet paper - sunscreen lotion - first aid kit - games - Kleenex - books etc.

Can I tow my car or boat with the RV ?
Towing is generally not allowed with our RVs.

Is there accommodation and/or shopping centers close to the rental stations ?
Our local staff will be happy to provide you with the information.

Which options do I have to call overseas ?
There are different options:
Coin calls from public phones
Collect calls. To place a collect call simply press '0' to speak to an operator
R-Gespräch (to Germany only): Call 1-800-292-0049
Prepaid Phone Cards which can be purchased at grocery stores, gas stations and convenience stores
Chargeable Phone Cards obtainable at the Moturis rental location
 

Vehicles

Gas Mileage
22 ft 8-11 miles / gallon: 18-28 liter / 100 km
25 ft 7-10 miles / gallon: 23-33 liter / 100 km
32 ft 6-8 miles / gallon: 25-35 liter / 100 km

What kind of power supply does a RV have ?
There is either a V8 or a V10 engine. The refrigerator, microwave, stove and high output 2- or 3-burner range are operated with propane gas. The power for the air conditioner is supplied during driving by the engine and when the engine is off it is supplied by an outside 110V power supply or by a generator.

What kind of fuel does a RV need ?
There are fuel tank capacities depending on the model between 35 gallons (133 liters) and 75 gallons (284 liters). The RV needs unleaded 89 octane.

What is the average fuel use of a RV ?
A van needs approx. 20 liters and a motorhome approx. 30 liters.

Why do RVs need so much fuel ?
Because of its weight (between 4 and 6 tons) and its size. The overall height is between 110 inches (280 cm) and 144 inches (366 cm) and the overall width between 76 inches (193 cm) and 102 inch (259 cm). The overall length is between 17 feet (516 cm) and 32 feet (960 cm).

Is it secure to sleep in a RV ?
On a campground there is absolutely no problem.

What does RV stand for ?
RV means recreational vehicle.
 

National Parks

How can we save money and get a special entrance fee for Nationalparks ?
Buy the "Golden Eagle Card". It is available at the park entrances and costs $50. Without that card you would have to pay $10 - $15 per entry.