Date |
Holiday |
| 01 January 09 - (Thur) |
New
Years Day
|
| 10
April 09 - (Fri) |
Good
Friday
|
| 18 May 09 - (Mon) |
Victoria
Day |
| 01
July 09 - (Wed) |
Canada
Day |
| 03 August 09 - (Mon) |
Natal
Day / Civic Holiday (Except Whitehorse) |
| 17
August 09 - (Mon) |
Discovery
Day (Whitehorse only) |
| 07 September 09 - (Mon) |
Labour
day |
| 12
October 09 - (Mon) |
Thanksgiving |
| 11 November 09 - (Wed) |
Rememberance
Day |
| 25
December 09 - (Fri) |
Chistmas
Day |
| 26
December 09 - (Sat) |
Boxing
Day |
Driver Requirements:
A
valid driver's licence from the country of
residence is mandatory. Drivers must be 21
years or older. An
international driver's license is recommended
but is only valid in combination with the
national driver's license.
Minimum
Rental Period:
1 week minimum rental.
Early Return:
Fraserway RV Rentals will not pay any refunds
for rentals returned prior to the arranged drop off date.
Fuel:
The vehicles are provided to the renter with a full tank of gasoline (or diesel)
and must be returned with a full tank.
Groups:
Reservations for six or more vehicles traveling together are considered a group
booking. We encourage groups to travel in Low Season and will provide an attractive
quote if at least 2/3 of the time traveled is in Low Season.
Payments to
the Depot:
Fraserway
RV Rentals will accept the following methods
of payment for additional charges paid
directly to the depot: Visa - MasterCard
- American
Express - Traveler's
Cheques - Canadian dollars.
Refund / Repairs:
All
replacement parts or repairs in excess of CAD $50.00
require prior authorization from Fraserway RV. Please
note
that refunds can only be made upon presentation
of a proper receipt.
Malfunctions of the air-conditioning systems, microwave ovens, radios and cruise
controls are not considered breakdowns and no compensation will be given.
Suitcase Storage:
Fraserway
RV Rentals offers free storage of luggage
at owner's risk.
Traffic
Violations:
The renter of the vehicle
will be responsible for all fines resulting from traffic violations (including
parking tickets) during the time of the rental. As a courtesy,
Fraserway will ensure that tickets and fines are paid in timely fashion if the
renter provides the ticket and payment.
Should
any tickets or fines go unpaid, Fraserway
reserves the right to charge a CAD $25.00
administration fee in addition
to the amount of the fine. All fees will
be charged to the renter’s credit card.
Vehicle
Cleaning:
All
vehicles must be clean inside when returned.
This includes kitchen, bathroom and living areas.
A charge of CAD $40 per hour for cleaning will
be applied for those vehicles returned in an
unsatisfactory state. Vehicle holding tanks requiring
dumping by Fraserway staff will result in a CAD
$25 service charge.
Outside
washing is not required (except when
returning to the Whitehorse Station,
where it is mandatory), unless the check-in
procedure cannot be performed due to
dirt on the vehicle. We recommend that "Northern
Travelers" wash the vehicle prior
to returning it to the rental station
to avoid potential delays upon check-in.
Smoking
and Pets:
-
Smoking is not permitted
- Pets may be allowed on request only
Travel
Restrictions:
-
Travel into Mexico is prohibited
- Travel in Death Valley, California, is prohibited between June 1 and August
31
- Non-public roads and off-road driving is prohibited at all times
- Fraserway does not allow the vehicle to be left unattended by renter in the
city of Montreal, Quebec, Ottawa and New York. Failure to do so will void the
insurance coverage and make the renter liable in case of theft and/or damages.
Northern
Travel:
Clients
are allowed to travel to Alaska, the Yukon,
Nunavut and the NW Territories if this is
advised at time of booking. Note that when
vehicles are collected in colder areas /
colder time of year where it is expected
that the weather will be belowing freezing,
the vehicle will be winterised. If collecting
a vehicle in a warmer area and travelling
to an area where freezing will occur, the
client should winterise the vehicle if necessary
by replacing water with anti-freeze. Please
note as clients are responsible for any freeze
damage, please feel free to ask if you have
any questions. A comprehensive demonstration
and explanation will be given at time of
pick up.
Insurance
Information:
Fraserway
maintains liability coverage on all its
rental vehicles to a maximum of CAD $5,000,000
for any bodily injury and property damage
liability claims arising
from the operation or use of its rental vehicles, provided all safety instructions
as recommended by FRASERWAY have been followed. Premiums for this basic public
liability coverage are included in all rental rates, which also include premiums
for collision insurance and comprehensive insurance with a deductible of CAD
$7,500 per occurrence. All coverage and
waivers are subject to the expressed
terms of
the contract and of the applicable motor vehicle insurance contract.
Security
Deposit:
An
imprint of a major credit card (Visa, MasterCard
or American Express) is required while the vehicle
is rented. No cash rentals allowed. In case when
the CDR Insurance
is not purchased, Fraserway reserves the right to block the full amount of the
deductible on the customer's credit card
CDR - COLLISION DEDUCTIBLE REDUCER:
A
collision damage reducer is available for CAD $20.00
per day to a maximum of CAD $600.00 per rental and
provides the following benefits: