Best Time RV
2017 / 2018 Flex Rates
Rates are in US Dollars
Rates Valid 01 April 2017 to 31 March 2018
for Vehicle Information Page
Long Term Discounts
21 Days or more = 5% off the daily rate
42 Days or more = 10% off the daily rate
Best Time RV Depot Locations
Las Vegas - Los Angeles - San Francisco
2017 - 2018 Flex Rates
Valid from 01 April 2017 - 31 March 2018
Flex Rates allows us to offer flexible pricing, which gives you the opportunity to secure the best possible rental rate. The Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles available for hire from a particular branch then the rental rate is lower.
This way you can benefit from the lower rates offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!
However, once booked, should you need to amend the dates, the prevailing rates will apply. We get advised of new flex rates each week. Therefore each quote only valid until the end of each week.
Daily Supplement Includes: USD $33
Super All Inclusive Daily Supplement Includes: USD $89
Daily Rate Inclusions plus
(Only valid for a 13 day or longer rental period)
USD $211 per rental, applicable in all rentals without any exceptions.
USD $276 per rental, for pick-ups on Saturdays, Mondays during the period of 01 April and 30 September 2017.
USD $82 per person / per rental (including vehicle kit and personal kit)
USD $54.00 per rental for Kitchen kit only
GPS: USD $11 per day - maximum of USD $110 per rental
Additional Miles (paid locally at drop off station) - USD $0.43 per mile + local sales tax
Optional Generator: (paid locally) - USD $3.00 per hour (payable at dop off location)
Burning Man 2017 Supplement - USD $2,162 per trip, per vehicle.
Nascar 2017 Supplement - USD $330 per trip, per vehicle.
Future Festival 2017 Supplement - USD $1,100 per trip, per vehicle.
Items that must be preordered (paid locally at Pick-up station)
Baby or Child Seat - USD $43 per rental (inc sales tax)
Snow Chains - USD $38 per rental (inc sales tax)
Camping Chair - USD $10 per rental (inc sales tax)
Camping Table - USD $16 per rental (inc sales tax)
Toaster - USD $7 per rental (is included if Convenience Kit is taken) (inc sales tax)
Cannot be guaranteed if not pre-ordered - subject to availability)
Minimum Rental Period:
There is a 7 nights minimum rental period.
One Way Charge:
USD $164 for all one way rentals (LAS - SFO and SFO - LAS)
Burning Man 2017 Surcharge:
A USD $2,162 surcharge will be applied for customers attending the Burning Man Festival in 2016 which takes place
between 28 August and 04 September 2017. The USD $1,000 security deposit will be
charged instead of authorised at pick-up.
Nascar 2017 Supplement:
A USD $330 surcharge will be applied for customers attending NASCAR on the 10 - 12 March 2017
non refundable supplement, charged for all pick-ups in Las Vegas
Future Festival 2017 Supplement:
A USD $1,100 surcharge will be applied for customers attending the festival (exact dates to be announced)
non refundable supplement, charged for all pick-ups in Las Vegas
Baby / Child Seats:
Due to applicable law, a baby or child seat must be attached in the rear of the vehicle, not in
the front seats. All coaches are equipped with minimum one anchor for three-point child or
baby car seat attachment. Dinette table may require lowering to install baby and child seats. The dinette table will only
lower to seat level. Due to this other passengers will not be able to travel in the dinette area,
if the dinette has been lowered.
We offer GPS units at our rental location. Please pre-order these with the reservation to
guarantee availability at point of pick-up. Best Time RV is not responsible for any GPS map
accuracies, errors or updates.
Northern Travel supplement:
All rental vehicles traveling to Alaska, the Northwest Territories or the Yukon are permitted
and must be confirmed in advance. A USD $450 prepaid non-refundable supplement is
Drivers Licence and Age:
A national automobile driver’s license is required.
We recommend customers to carry a translation of the national driver’s license or an
international driver’s license, but under any circumstances, customer must provide a valid
national driver’s license at pick-up.
Minimum age is 21 years for all motorhomes.
This is a mandatory one-time charge per vehicle per booking. It is applicable to all
bookings without exception.
The Preparation Fee covers
Standard Kit per vehicle (see below)
First supply of toilet chemicals
First roll of toilet paper
There are no refunds for unused toilet chemicals or toilet paper and there are no refunds if
customers do not meet the transfer rules and did not take the advantage of transfers or if
customers decide to do own transfer at their own cost.
(included in Prep Fee)
|15/30 AMP Adaptor, Accident Kit, BBQ Lighter, Campground Guide, Fire Extinguisher, First Aid Kit, Flash-Light & Batteries, Operator's Manual, Road Atlas, Screwdriver, Sewer Hose, Vehicle Levelers, Water Hose, Water Regulator,
KOA Card available if requested by customer at pick-up
|2 Tea/Kitchen Towels, BBQ Grill, Baking Sheet, Broom, Can/Bottle Opener, Carving Knife, Clothes Hangers, Coffee/Tee Maker (Percolator), Colander, Cork Screw, Cutting Board, Dish Cloth, Dust Pan & Brush, Frying Pan, Mixing Bowl, Paper Towel Roll, Salad Tongs, Scotch Bright, Serving Spoons, Set of Pots, Toaster, Waste Basket/Bucket
|Bath Towel, Blanket or Comforter,
Duvet Cover, Face Cloth, Hand Towel, Pillow & Pillow Case, Sheet.
Bread Plate (small plate), Cereal Bowl, Cup,
Dinner Plate, Glass,
Note: All tableware (plates etc.) is non-plastic and is made of Corning/Corelle china or equivalent.
note: Convenience Kits are paid per person.
You are required
to leave a security deposit of USD $1,000 at the time of pick up.
This amount will be blocked on your credit card. An additional security deposit
may be required when attending events such as burning man etc where the deposit
will be charged (not blocked).
Security deposit will be released when the vehicle has been returned clean,
undamaged and on time. Accident:
In case of an accident, customers must notify the police for a police report immediately,
also inform the drop-off station within 24 hours and make full report in writing. CDW / VIP
accident coverage is void if customer fails to follow these procedures.
Credit Cards & Travellers Cheque:
We accept MASTERCARD, DISCOVERCARD, VISA and AMEX credit cards as well as all
Traveler Checks in US-Dollars. No Euro checks or debit cards are accepted. We are not
responsible for exchange rate fluctuations or handling charges for any credit card
transaction. Without any exception, a valid credit card is required for each rental.
Public Liability Insurance (included in daily rental rates) Best Time RV maintains liability insurance coverage on all their rental vehicles for bodily
injury and property damage liability claims brought by a third party (other than a passenger)
against the renter (and any other driver listed in the rental contract) and/or the company as a
result of the operation or use of their rental vehicles. The policy protects the company for
USD $5 million and the renter for statutory limits. This basic public liability coverage is
included in all rental rates. All coverage and waivers are subject to the express terms of the
SLI Supplemental Liability Insurance (included in daily rental rates) Best Time RV maintains supplemental liability insurance coverage on all their rental vehicles
for bodily injury and property damage liability claims brought by a third party (other than a
passenger) against the renter (and any other driver listed in the rental contract). The policy
increases statutory limits to USD $1 million for the renter. This supplemental liability coverage
is included in all rental rates. All coverage and waivers are subject to the express terms of
the rental contract.
Customer Responsibility with CDW = Collision Damage Waiver and
VIP = Vacation Interruption Protection (included in daily rental rates)
In the absence of CDW, all loss or damage to the vehicle while on rent, whether or not due to
the fault of customer, customer’s responsibility for direct and accidental loss (including theft
and vandalism) or damage to the vehicle is unlimited. That is, customer is responsible for all
loss or damage.
For Renter’s benefit, all daily rental rates for all vehicles includes Collision Damage Waiver
(CDW) and Vacation Interruption Protection (VIP). With CDW and VIP, the customer’s
responsibility for accidental damage, theft and vandalism (police report is required) to the
vehicle is reduced to USD 1,000.00 per occurrence.
CDW does not apply to overhead, undercarriage or backing up damage, which
shall be considered negligent damage and the sole responsibility of customer.
Expenses are covered in the event of a mechanical breakdown requiring the vehicle to be
in repair for more than 12 working hours as follows:
Incurred expenses of USD $30 per
person per day for lodging and USD $30 per group per day for other transportation is
provided. A limit of USD $3,000 per tour applies and this plan is not valid in case of an
accident. Customer must present all receipts for refund of expenses.
Not considered to be mechanical breakdowns are: Radio, TV, DVD-player, air conditioning,
refrigerator, generator, microwave, appliances, automatic step, cruise control and awning.
CDW and VIP coverage is void
(I) if customer fails to file an accident/damage police report,
(II) if vehicle is used in violation of the terms of the rental contract.
Pick Up and Drop Off Information:
Click here for more Transfers Information 509kb PDF
Best Time RV offers TWO different types of Pick-ups:
Early pick-ups are provided at a cost of $ 164.00 per rental for pickups July 1 –
Sep 30 and at a cost of $ 54.00 for pickups Apr 1 – Jun 30, and Oct 1 – Mar 31.
These Early pickups include transfers from designated hotels to rental location as
described below under 2.1. and the possession of the rental vehicle is in the morning.
These Early pick-ups include transfers
from designated hotels to the rental location as described below and the possession
of the rental vehicle is in the morning. EARLY PICK-UP (transfer to rental location included)
- There is a cost for this additional service (please see above).
- Overseas customers must overnight before picking-up their rental unit.
- Customers must be ready for pick-up at 07.30 hrs at one of the designated
transfer hotels at specified customer waiting areas (exceptions are listed
separately with the transfer hotel information).
- Hotel transfer is only provided from the customer waiting area of the designated
- Tour operators or customers are requested to report at the time of booking or not
later than three working days before pick-up date in which designated transfer hotel
customer is staying overnight and how many people are in customer's party.
- Transfers are only provided from the designated hotels if we have been
informed of the transfer within the indicated time frame. Customers must be
ready at the stated time and customer waiting area, otherwise no pick-up
transfer will be provided.
- Transfer times listed are approximate due to traffic and weather conditions. Best Time
RV is not responsible for refunds due to delays for any of these conditions.
Regular pick-ups are at no extra cost and DO NOT include transfers to rental locations
and are described below and the possession of the rental vehicle is in the
REGULAR PICK-UP (no transfer included to rental location)
- Vehicle Pick-up: Monday to Friday 13.00 - 15.00 hours, Saturday 10.00 - 11.00 hours
- Customer must arrive at rental location at their own expense. No transfer to the rental
location is provided by the rental company.
- Reserved rental vehicles will not be provided for pick-up before 13.00 hrs Monday to Friday or
before 10.00 hours Saturday.
- Reserved rental vehicles may be delivered as late as 15.00 hrs Monday to Friday or 12.00 hours
TRAVEL AND SLEEPING CAPACITIES
Travel and sleeping capacities are sometimes not identical. This is why we specify the number of seatbelts installed in each vehicle type. It is not allowed to travel with more people in the vehicle than the number of seatbelts installed.
We also specify the number of sleeping capacity. The sleeping capacity may not correspond with the number of seatbelts installed. Sometimes, customers want to just travel in the motorhomes but not sleep in the unit or sometimes, customers want to use the full sleeping capacity and use a second vehicle to allow for travel capacity for the entire group. For such cases, it is important to exactly know what a vehicle offers.
If we state a sleeping capacity of 5 - 6, then 6 adults could sleep in the camper and up to 5 people is the maximum possible capacity. We calculate the sleeping capacity as follows: Double bed = 2; Cab over bed = 2; Dinette = 1 adult or 2 children
We reserve the right to refuse delivery of a vehicle to a customer, should the group exceed the number of seat belts installed.
Vehicle Drop-off and Airport Transfer:
Vehicle drop-off hours are from 09.00 to 11.00 hours.
Airport Transfer is only provided if drop-off time is on or before 10.00 hours:
Airport transfer is included in Prep Fee and provided to all renters who drop-off their
rental vehicles on or before 10.00 hours at no extra cost. Shuttles leave (around
11.00 hours) from our rental location to the Las Vegas (LAS) airport only. Please do
not book return flights with departures before 14.00 hours, if your customers want to
take advantage of the free drop-off transfer to the airport.
No Airport Transfer is provided if drop-off time is after 10.00 hours.
Drop-offs after 10.00 hours may take longer than the time the airport shuttle leaves,
hence if customers arrive at rental location for vehicle drop-off after 10.00 hours, no
airport transfers are guaranteed anymore.
Late vehicle drop-off (drop-off after 11.00 hours)
Late vehicle drop-off surcharges are USD $30 per hour. No airport transfers are
provided in the event of a late vehicle drop-off. No refunds are made for early returns
or unused portion of rentals.
Repairs / Refunds / Early Returns / Long Term Rentals:
Necessary repairs are refunded without previous authorization up to USD $50. Customer must provide receipts. If customers pay repairs exceeding USD $50 without previous authorization, we will not refund. Clients assume full responsibility for any additional expenses incurred by reasons of a breakdown of vehicle. If a vehicle which had a breakdown and is in repair for more than 12 working hours, through no fault of customer, our responsibility to client is limited to refund the daily rate or a portion thereof (VIP coverage).
No refunds will be made for breakdowns in Death Valley (between 15th June and 15th September). Malfunctions of Radio, TV, DVD-player, air conditioning, refrigerator, microwave, any appliances, plumbing, generator, cruise control and awning are not considered mechanical breakdowns and no refunds are made for repair time to these items. There will be no refunds made for the early return of a rental vehicle. Customers renting for more than 30 days will receive a multiple page rental agreement with one page for every 30 days of the rental period or part thereof.
Maintenance and Cleaning Responsibility:
Customers are responsible to check all fluid levels at each refueling. Refills of all fluids (except gasoline and propane) will be reimbursed at check-in upon presentation of receipts. Gasoline costs are not included in rental price. Gasoline tanks are full at pick-up and must be returned full. Vehicles must be returned clean inside. Otherwise, cleaning charges may occur.
Office Hours and Holidays:
Office hours of all Best Time RV Rental Locations in the USA:
09.00 – 17.00 hours / Mondays through Fridays
09.00 – 12.00 hours / Saturdays
U.S. Holidays (Rental depots are closed or offer limited opening hours):
- 29 May 2017
4 July 2017
4 September 2017
23 November 2017
- 25 December 2017
1 January 2018
It is the renter’s responsibility to have the vehicle winterized if traveling to colder areas to prevent freezing. This will include the water pipes, toilet, fresh water tanks, sink, shower, external shower, hot water heater and holding tanks. Winterization requires that water be drained from the fresh water tank, hot water heater and both waste tanks. Once the vehicle is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the city water supply anymore. Therefore, no water at all is available in the motorhome. The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse. Winterization or de-winterization of rental vehicle while on rent is at expense of customer.
Mexico - Death Valley from 15th June to 15th September
Logging roads, non-public roads and off-road driving
Parking / Traffic Violations / Toll Roads:
Customers are responsible for reporting and paying of all parking/traffic/toll road violations at
rental termination. Non-reporting of parking/traffic/toll road violations will result in an
administrative charge of up to USD $50. Non-reported parking/traffic violations plus
administrative charge will be charged against customers credit card or will be collected at
customers domicile. Customers will have the option of buying prepaid toll packages at pickup.
Towing is not permitted.
Sorry, No Pets allowed. If this policy is not followed, the renter will be responsible for a penalty of up to USD $1,000.
Storing items on vehicle roof is not permitted. Free storage of luggage is available at our location at owner's risk.
Cancellation and Amendment Fees:
Fee: A fee of USD $25
applies to each amendment thereafter.
One-way charges for confirmed one-way bookings
up to 42 days prior to pick-up date 10% of total rental days charges
41 to 29 days prior to pick-up date 30% of total rental days charges
28 to 15 days prior to pick-up date 50% of total rental days charges
14 to 1 days prior to pick-up date 75% of total rental days charges
Departure day and no shows 100% of total rental days charges
Customers who fail to arrive on pick-up day or decline vehicle at pick-up for whatever reason
are considered as a departure day cancellation (no show) and will be charged 100% of the
For one-way rental cancellations the full one-way drop-off charge plus taxes will be added to
the regular cancellation charges.