Transfers:
Vehicles
must be collected and returned to our
branches (no airport returns). Transfers
to and from the Apollo depot are not
included in the rental price. It is the
renter’s responsibility to get
to and from the branch.
Burning
Man Festival:
25
August - 02 September 2012 .An additional
surcharge of USD $700 applies
for travel to the Burning Man Festival.
Drivers
Licence:
A
current and full motor vehicle driver’s licence is required.
If the driver’s licence is not
in the
English language then an international
driver’s licence is also recommended.
An accredited English
translation will be accepted in lieu
of an international driving permit.
The driver’s licence must
have been held for at least two years
and be valid for the whole length of
the rental. The original
driver’s licence must be shown
at time of pick-up when the driver
is present.
Drivers must be 21 years of age or
over. For drivers 75 years of age or
over, a current medical
certificate stating that the customer
is fit to drive for the duration of
the hire is required upon
vehicle collection.
Minimum
and Maximum Age:
The
minimum age to drive the vehicle is
21 years and the maximum age is 75
years.
Multiple
Rentals:
Consecutive
Motorhome / Campervan rentals can be
combined to qualify for a long-term
discount rate. Rentals
in the United States of America, Australia
and New Zealand can be combined to
obtain a long-term discount rate, providing
travel is within a 3 month period.
If drop off of a vehicle and pick up
of a new vehicle occurs on the same
day then a day each will be charged
per respective vehicle. Multiple rentals
are treated as separate rentals under
the one way fee and minimum rental
period conditions.
Rental Extension:
if the customer wishes
to extend the rental whilst on hire, they
must irst obtain authorisation from Apollo
Reservations who will advise of the
additional costs. Rental extension is subject
to leet availability. The extra cost (Gross
Rate) of an extended rental must be paid
by credit card over the telephone
or at an Apollo Branch immediately on conirmation
of the rental extension.
Whilst on hire if you decide to extend
your rental duration (changing the drop-off
date)
by 2 nights the same lex rate is used that
applied on the day when you
made your original booking. if you extend
by 3 nights or more, the booking change
rule applies as outlined above.
Failure to obtain authorisation will result
in the renter being charged double the
nightly gross rental rate.
Rental Charges:
Rental
Charges are calculated on a “per night” basis.
Vehicles can be picked and dropped off during
ofice hours. Apollo branches are open Monday
to Friday from 9am to 4.30pm (latest drop
off time is 4pm), and Saturday from 9am to
12pm (latest drop off time is 11:00am). Branches
will be closed on Sundays and public holidays.
Change of
Drop Destination:
If
the renter wishes to change the drop
off destination after the rental has
commenced, they first must obtain authorisation
from the Apollo Head Office. Subject
to the change being approved, a minimum
additional charge of USD $500 will apply.
Repairs:
Although
we run late model vehicles, it may happen
that small repairs are required. Repairs
up to USD $100 may be affected without
authorisation and will be reimbursed unless
the damage is caused by the renter. For
amounts over USD $100, Apollo will need
to be informed in advance. All vehicles
are covered for 24hr emergency roadside
assistance.
Traffic Infringements:
We
reserve the right to charge the renter
for any speeding or parking fines, traffic
infringements or road toll fines. An additional
administration fee of $75 per fine will
apply to cover the costs of processing.
Powered Site Bookings:
Powered
Sites can be dificult to manage during high
season.
We recommend your clients make a reservation
for at least a 31ft
vehicle, irrespective as to the size of the
motorhome reserved, to avoid problems due
to possible upgrades.
Change of Vehicle:
Should the vehicle booked
be unavailable through unforeseen circumstances,
we reserve the right to substitute an alternative
vehicle without
prior notiication and at no extra cost. This
shall not constitute a breach of contract
and does not entitle the renter to a refund.
Voluntary Downgrade:
Should the renter decide
to take a lesser vehicle than booked within
14 days of pick up or during the rental then
they will not be
entitled to any refund.
Limit of Liability:
In
the event of no alternative vehicle being
available to the renter our liability is
limited to a refund of the hire charge
or in the case of mechanical failure (unless
caused by the renter) the remainder of
the hire period.
Animals:
Service dogs are permitted
to travel in our vehicles with prior permission
from Apollo. No other animals are permitted
in our vehicles.
Smoking:
Smoking
is not allowed in our vehicles.
Pick
Up and Return Time:
Vehicles
can be collected and returned
Monday to Friday between 9am
and 4pm, and Saturday between
9am and 11am.
Hours
of Operation: